OYO Flagship 811366 Hotel Mayur Paradise - Hotel in Bengaluru - Bengaluru Urban, India

I recently visited this hotel and unfortunately had a negative experience with the receptionist. I didn't find the room and deal they were offering reasonable so i considered looking somewhere else. when I refused to stay, the receptionist became rude, abusive, and used curse words. He even threw away my ID card on the ground. As a customer, I was extremely disappointed with the unprofessional behavior displayed by the receptionist. Customer service is an essential part of the hospitality industry, and it is vital that guests are treated with respect and courtesy at all times. The behavior of the receptionist was unacceptable and does not reflect positively on the hotel. It is important for the management to take appropriate action to ensure that such incidents do not occur in the future. Overall, my experience with the receptionist at this hotel was disappointing, and I would not recommend it to other guests. I hope that the management takes my feedback seriously and takes steps to improve their customer service standards. Better to book any other hotel and save yourself from these brutes.

Worst Hotel ever in Oyo... Lotsbof cockroach ... Very dirty toilets... Mosquitos in room . No soap No Towels ,No Water... Only 1 bulb No AC even fan was very bad ... Owner was arrogant and staff was rude... They charged 2000 per night...

Worst experience ever. Place infested with cockroaches. Worst staff and no respect for customer. Never never never go for this hell! They ask for advance and they won't refund it if you refuse to stay because of these problems. They play blame game and at the end of the day you are the loser.

No hot water provided since morning.service was worst. NO AC NO TV NO WIFI Experience like jail for 24 hours. Worst worst worst............ Don't come Here or otherwise .... We booked room for 2 people at 400/- by Oyo( paid amount at time of booking) they charged 800 when we reached to reception otherwise he is not allowing us. Oyo service care didn't resolve the issue yet.

What do you expect??? It is Oyo and not mmt. They don't honour the booking (sometimes). If you escalate this, oyo would give you an option equivalent of 3x or 4x without apologizing for the mess. Even Agoda could not help us out.

Worst staff. The people who work here are very rude. You can find many other good rooms other than this nearby. Some people who work here are scammers. Had a very bad experience here.

Worst Experience.. after booking in online... they will expect double amount onsite.. No services.... like Wifi, powerbackup....... very Rude behavior of management and staff... no cleanliness... it smells...

Worst Experience, Current status of the hotel is bad, dim lights at hall ways, Bathrooms has vomit on basins ,bedbugs,broken mirror, main fan not working-side fan works. After telling also new bed sheets or cleaning was not delivered as promised. Covid-19 has affected worst this hotel, try to not prebook, check before staying.