OYO Flagship 39299 Aqualura Verem Rd - Hotel in Nerul, Reis Magos - North Goa, India

A very good example of a VERY BAD hotel. The place is horrendous and disgusting. I'm surprised they even have a business. Room was stinking and it was not clean. No electricity whole night, they didn't even bother to turn on the generator. Elevator wasn't working. Bathroom was dirty and no hot water. No toilet paper. Just one towel was provided. Pathetic customer service. I don't even know how they got 3.1 rating. I was so displeased with my stay. I cannot believe I paid for such a nasty, unsatisfying stay!!! I could go on but I'm not going to waste any more time. DO NOT WASTE YOUR MONEY!

Manager and staff behaviour is good, offers good service with reasonable prices.

Once you book the room in Oyo they will say that room are not available and worst service taking to customer very rude

This hotel was earlier an Oyo property. The location provided on Google maps is wrong.Location is far from live beaches. Only Fort reis magos is near to this. No laundry option available.Breakfast available at hotel itself.Swimming pool , parking, wifi,hot water available. I struggled a lot to find this property.No phone number of hotel was provided.Feels like a deserted place at first.Bathroom lock was not working.They advertise this same hotel in other names on goibibo.The place is safe but you always feels unsafe.Stinking rooms but neat look.Dont know cctv working or not.This is not a new property.Not suggested for couples.

Good Location; Great place for stay; Comfy Vibes

Breakfast and food average.room service need to improve. Parking and ambiance good. Rooms also good. May colours bright would loved. In all total good hotel. Weak mobile coverage but WiFi solve issue. In nonveg menu potato is vegitable mad no egg. Crockaery sets not clean and available.

We gave keys in morning for room service on our 2nd day stay but we were surprised to see that room was not serviced even till we returned in evening. Post that we had to continuosly follow up with the hotel staff to get our room serviced. The receptionist was not ready to accept thier mistake and on top of it was showing us her bad attitude and arrogance. We had booked extras mattress in our original booking but we got the mattress at late night after many follow-ups. Overall the service was very bad and disgusting.

Nice hotel. But as per price there are so many options available in goa. Wifi not working. If you are pure vegetarian than kitchen is mix for food preparation. You may not prefer this. Rates are too high. Like price of one glass milk is Rs50/-. Parking available.