OYO Flagship 24433 Ritzy Village - Hotel in Kochi, Ernakulam - Ernakulam, India

Very Good and polite front office staffs with a good hospitality. Front office staffs always make our stay comfort and takes the feedback about the stay at all the times which is most important in the hospitality. ...

We visited the hotel in April 2022. We booked the hotel from Oyo, but when we reached the hotel, they asked a ridiculously high amount of extra money. When we showed them the booking fro oyo, they simply denied it and told that they don't abide by the Oyo bookings!! The manager behaved rudely and we were told to go to another hotel if the extra money not given. We reached late at night and we had family including children. We had no other option than to stay there for that night. The rooms were large but the cleanliness was horrible. The bed sheets and pillow covers were enough to feel you like vomiting. The AC was not working. The window glass was broken. The shower in the bathroom was also not working. Somehow we managed to spend one night with the company of mosquitos and unbearable temparature. In spite of calling the hotel reception, nobody picked it up. The location of the hotel is too much worse. I will never recommend this hotel to anyone. please don't go to this hotel.

Rooms are pretty old. In the washroom there is no exhaust, no hot water system in shower, gyser is instant gyser of very small size (2 ltrs). Room phone doesn't work. Mattress are sure to give you a backache in the morning. For included breakfast one needs to walk half a km to malabar plaza which is again a pathetic restaurant. There are just one maid and one receptionist in staff and both are irresponsible and not qualified. The location of the hotel is bit away from the city center. Overall not recommended for any type of stay.

Mainly calm and simple place for staying with sufficient area and moderate facilities. Stuffs are well behaved and prompt in service.A value for money place.Only very little power cut problem stumbles.

The room was big, but they didnt provide enough light to the room.. it seemed a bit too old and unmaintained. Parking facilities were poor.

Stay was good but they overcharge you by saying anything plz don't go to this hotel

Liked it. They have come out of OYO so don't be fooled by booking in OYO. They won't give you room at OYO price. Rooms are very spacious.

It is good hotel with decent facilities and economic price. The room was big. Debit cards,Credit cards -- Mastercard * VISA cards are accepted here.