OYO Flagship 10471 Hotel Samrat Palace - Hotel in Kolkata, Howrah - Howrah, India

Unknown... "From which country?" 'Canada' "No" Did not get to the step of seeing a room let alone discussing price. Oyo, get a handle on this. I have wasted hours looking at hotels that do not accept foreigners. I understand that India is gradually recovering from State socialist Nehru period pre-Modi, and that it has security risks, plus businessmen simply don't want the hassle of all the paperwork for police, but please have the hotel note in its listing if it only takes Induan nationals. End of speech.

The behaviour of staff is not good while vacating, charging so much extra. I have booked manually at 2.30pm(not through Oyo) so I thought I can check out at next day 2.30pm. ( They haven't informed me anything regarding checkout). While checking out at 2.30pm they have charged 300 rupees extra and behaved very rudely. Worst and no room service also and bed spread is so dirty.

I am not Rating place or hotel I am rating service or information provided by OYO

This hotel is located at shibpur local area. Locality wise it's too crowded and I doesn't have a good experience here. No restaurant near by in this whole market near it. only the biryani and fast foods. About the hotel staff is really very good and helpful. But my room experience was really very bad. Room isvery small and washroom is also small. I won't prefer to stay again if I have any option other than this.

Beds are dirty and full of bed bugs who bite you all nights and your skin develop rashes. Do not stay in this hotel until you want to develop serious health issues.

Super budget hotel. Stay only if you are on a very tight budget. Rooms are just OK. Bathroom is small but manageable. No frills. Neighbourhood is some what crowded and too noisy. Howrah railway station is nearby. But be careful, road to Hitesh station can sometimes be super jammed with vintage era buses and electric ToTo's - small 3 electric wheelers . I guess, most of the budget hotels in this area ( Shibpur) must be similar. Thanks

It's very bad servic hotel.we are stay one night but when we coming in room inside we show our bedshit and blanket and pillow covers all darty and not fresh. Room very small and darty bathroom very small and not properly clean. They not provided internet,food,package water bottle and hotel inside our network also not available.we can't Orders also food by online because of our network not working properly. I asking for help for food they are saying you can go out side but when we go out nearby no restaurant.one or two biriyani shop available. When we ask for dinner plate They serving very bad dinner plate .

I was charged Rs. 500 extra for providing extra mattress. The hotel staff was rude during check in. The room was quite small and the bedsheets were not clean at all. They even didnot provided enough towels for us. Overall, i wouldnot recommend this hotel for a great place to stay. Not an upto the mark OYO hotel at all.