OYO Banu Residency - Hotel in Vellore - Vellore, India

Hotel's Owner and staff behaviour is not co operative they are very rigid and not customer friendly

The hotel location is very close to New bus stand. The person in the reception was very kind in receiving the guests. They provide toiletries. The room was very good. The lobby was very pleasant. The lift service was appreciable. The washrooms are well maintained and cleaned. No mosquito problem. The hotel itself is a new building so no worries for look and appearance. The rates were as what fixed by oyo. Parking facility is available. No extra charging. To conclude i had a pleasant stay in Banu residency for three days.

The owner of this residency is very humble and soft spoken, and the facilities are quite good. The hotel is located in a very quite and calming surroundings, with a hilly backdrop. It is located around 300 - 400 m from the Green Circle, and on the opposite side of the new bus stand so it is easy to get around from here.

Room is very good with medium space and for price 650 rs we got ac room. Had tv with minimum chanels, had table and chair for seating but had very less space. Lift is not kept working most of the time. Hotel is near to junction but on small stree which is mud road.

Very helpful staff and cleanly maintained but has only the most basic amenities. Located very close to a very busy area so getting to hotel in evening traffic was difficult. Saravanna Bhavan is in walking distance so food was not an issue. Hot water for bath available only from 6 to 9 in morning. Bring your own towels - hotel will give if you ask but they have been told to stop this service as part of Covid restrictions. It is alright for a night's stay

I dont like service I have got room after half an hour only. Also they will ask you to check out earlier. Room was good but it's very small. Mainly I don't like service here.

It's an okayish hotel. I booked this hotel through OYO to attend my friend marriage in Vellore. I started at 2PM in Erode and drove my car to reach the hotel in the night 9 PM. Although their check-in time is 11 AM, I already called and informed them about my late arrival. The marriage was next day early morning 5:30 AM. So I have time only to take rest and get up early morning to leave the hotel. Once I checked in, i found that the there is no hot water in bath room taps. I somehow managed with cold water that night and slept. To my bad, the hotel was only equipped with Centralized Solar Water heater and no dedicated water heater for each room. It's mid of December and climate was chill. Hotel caretaker said, water heater won't work at early morning hours. Next day morning, i woke up st 4:00 AM and called Hotel caretaker about hot water. He asked me to wait for sometime and brought bucket full of water in 15 min. And the day started for me with a bucket full of hot water. In a nutshell, many hotels are cutting individual water heaters and moving to Solar water heaters as a cost cutting measure. But it really affecting the visitors who's expecting such facilities. I just thought I could pen down my express thoughts. Choose your hotels wisely and Have a happy stay

Good hotel. Owner is very gentle person. For 3 person you have to book 2 seperate rooms. Every Auto is taking Rs. 100- for just a small distance of 500 mtrs. So book your taxi for entire day