OYO 9587 The Royal Crowne - Hotel in Gurugram - Gurugram, India

I must say that this is not my first stay with the royal crown hotel and it won't be my last ! The hospitality here is really beautiful! All staff members are so courteous and respectable ! When you first walk in the ambience is warm and inviting ! There is a fantastic gym fully equipped the food is absolutely delicious and a really wonderful dining area ! Let us not forget the fantastic WiFi offered on every floor!! The rooms are all spacious and comfortable! There is a/c , hot water , television, storage facilities for clothes even laundry and taxi service if needed ! I even enjoyed sitting in the lounge and enjoying my favourite coffee I stayed here an average of 34 days and I felt safe and at home ! It's like a family oriented environment ! I was here on both business and pleasure and I never regretted a day ! The management and staff are all truly remarkable and wonderful people and I cannot begin to express my gratitude to them all for all courtesies extended ! They went above and beyond to ensure my stay was a memorable one ! Thank you so kindly to all at The Royal Crown ! God bless you all ! Charlene B Maharajh U.S.A

Worst hotel to stay at. No clean bedsheets No Oyo kit ( soap, facewash, etc) No drinking water was supplied in hotel Tv was present in room but no remote was there Room switches were broken. Do not book even if you get it in 200 bucks.

Hotel was too far from the main road and area was not too safe, couples try not to book this hotel. There was so much of light coming from window even after all inside lights were off. They had centralised light for balcony which you cannot turn off from ur room. Food was quite ok, service was fine.

I just checked in to the hotel...worst experience already. The manager came out in shorts. The first room I was provided was used. They were not sure who gave it. The 2nd room was clean they said but it had blood spots all over the duvey. The 3rd room the finally gave me was not used, "thank god" but had hair all over the bed. I am a hotelier myself, thought I gave a chance to smaller properties basically oyo. WOW ..never again in my entire life am I staying in an oyo property and I will urge others to do the same. It seems oyo rooms are used for one and only one reason. It is like the "decent inn" from the movie "jab we met". Disgusting. Amenities mentioned are missing. No hair dryer, no set-top box for t.v so in usual sense.."no tv"...

Very bad experience. They are doing fruad at the time of checkin, they increase the prices upto double while checkin and if u pay it online they will not except it. Rooms are ok but not good. Food experience is wrost. I seriously do not recommend you to book this hotel seriously. Ol the best if you booked it anyway.

The building is neat and clean, rooms are spacious as well. However attitude of staff was not helpful. worst service ever from on a Oyo. Breakfast was also ok. Beware of The guy at the reception who, trickily took my mobile so as to close the booking and rated themselves five star.

Hotel was not bad but staff and service is very very bad, if there was option for negative rating then I gave -5. There was no towel no soap, and when I called to reception for the same they said "we don't have towel, manage your self". Bedding is not good, hard mattress, And also TV cable was not working. Total waste of money. Guys don't go there.

Worst hotel ever seen. Very bad experience. Staff is least bothered to serve. I ask for water and waited for n hr n when I checked downstairs..I saw staff killing timing and sitting ideal. Ac, wifi and tv aren't working. When asked they said it's like that only n recommended that rather I should use .y phone for entertainment. No professionism