OYO 76591 Hotel Dolphin - Hotel in Lucknow - Lucknow, India

Manager asked 1 thousand rupee per day instead of agreement of Rs 841 for two days. Be aware for booking this hotel.

Worst hotel..very unsafe ...they don't give rooms at Oyo rate and deny rooms and demand higher rate...they even call police to harass couples. This hotel should bhi blocked by OYO..

The rooms are nice but not very nice. The blanket are old. Service is ok ok. Price seems very high for solo person. Equally charged for only night stand and whole day stand. Taking AC rooms those are below top floor is waste of money for AC rooms because rooms are usually cool so no need to book AC room. But if you are on top floor please take AC rooms in summer and rainy season.

Staff charges more than shown on website. Shows Rs 649 on website and charges Rs 999.

Worst experience ... Hotel denied to check in and want 1000 extra money for check in and I am denied for that then they given my room to another customer. Oyo customer care support is not up to the mark only time pass and cut the call after 30-35 min call. Many call to customer care but no resolution .. so please don't do the booking from Oyo app they show less money but actual price is different.... First Oyo hotel experience is very pathetic

I have been charged extra amount of money at the reception while checking in they took 700 rupees extra even though I had paid it they told me to cancel if I don't want to give extra amount and I had no option but pay I have screenshot as well... kindly take action against the person and give my money back..this was very disappointing stay ever.. kindly make a strict rule so that no one will suffer like me...I was lacking the money but I had no other option but pay

So to begin with, it was the worst experience I ever had. No online payment gateway was available at the reception. Secondly they had no mineral water bottles available. The customer itself had to bring their own. On asking for normal water they jus provided the jug and said"aise hi pee lijiye" when I asked for the glass. Thirdly they didn't provided the TV remote, jus the setup box remote. So incase if there is a power cut you again have to ask for help to switch on the TV. The reception never receives the call as I had to go again & again for water, remote, food, etc. The washroom were soo dirty that it seemed like I'm using public toilets. Overall it was the hell....would not at all recommend anyone to visit their. U could get a better hotel in 1200rs.

I always love coming back to this Hotel. As a frequent business traveller, I am always looking for a great bed and good location, and this hotel has both. The staff are also great; I appreciate their professionalism and the way that they make me feel at home. It is also good that they provide towels and hair oil, which other hotels usually don't