OYO 72637 Misty Mansion Resort - Resort hotel in Pallivasal - Idukki, India

Don't go Most horrible experience I had ever They spooled my entire munnar trip Waste of money and time.

Horrible experience ... Poor service from hotel management and OYO. The hotel was difficult to find. We checked with locals and even with Google map it was difficult to find. The path is narrow and steep descent and the hotel located far from mainroad. While booking we were offered free breakfast but the hotel management denied us free breakfast. Even for a cup of tea they had bought high price from us. We tried calling OYO customer care and we didn't get any assistance from them as well. Room was not well maintained. Bathroom was dirty. Didn't provide proper drinking water as well. Overall a really bad experience staying there. Never recommended.

Very clean rooms. They were well maintained daily during our stay. The staff was very active and friendly and had organised an amazing stay for us with good food, tasty tea, lots of fun events and music where they too had fun along with us by getting themselves involved in our group. We had a very comfortable and Memorable stay. Awesome Crew.

Awesome experience... The staff was very good and kind. We had a home like stay over there. The rooms were very clean. N the environment and surrounding is very mesmerizing.. I strongly recommend this resort for a stay in Munnar. Thanks Mr. Suresh and the accompanying staff for wonderful hospitality.

Overall a good stay ! We stayed here as a large group for 3 nights. Mr Suresh (Manager) was very supportive, available and ensured we were entertained all the time. Home Food, Service, camp fire, photos, jeep service ..we travelled back with good memories.one word of caution that entry into the property is steep and below the ground level road. Property manager assisted us with a lead vehicle.

Dissatisfactory experience. Absolutely filthy and mismanaged. Sockets were not working. Television was not functional. No dustbins in the room. No water served or provided in rooms. No soaps or shampoo provided in the washroom. Service was very poor, with no one paying heed to our requests for extra blanket or providing soap and water. The bedsheets in the room were torn and blankets were very smelly. The room had a musty smell

It's a very quiet nice place surrounding with greenish and tea plantation. The service is excellent and the staff is super helpful and humble. They are very quest oriented and they will help you in all your needs. The rooms are clean and they have very nice view to the forest area. The house is a little far down from the main road which gives you rest from the horns and traffic noise and the staff will organise you a jip to go from main road to the house (3 minutes walk) if you need. Very advisable to stay here! !!

I booked rooms via agoda app for 4 days. Upon reaching the reception they refused to give me a room. What they told is they were not aware of who put their add in the app. Had very bad experience from the staff.