OYO 69049 Silk Villa Guest House - Hotel in Guwahati - Kamrup Metro, India

GOOD LOCATION I LIKE IT' AND & good staff kindly family

We had a good stay...

We had the dormitory room. So, we had no choice but to use the common washroom. But even at that price, cleanliness is the basic element that must be maintained. The place was dirty, with used cigarettes on the floor. The common washroom was unclean. It took them 1 hour 15 mins to serve us basic salary, rice and sabji. We were also annoyed by one of the behavior of a drunk staff member. Bad experience!

Nice Guest House with all required facilities. The pros of the guest house are - 1. Rooms: Rooms are well equipped with all modern amenities. Double bed with sofa are available in the deluxe rooms. Air Conditioned rooms are also available. TV sets with DTH connection available. Balcony with beautiful surrounding view is available. Room service provided on call. 2. Bathroom: Bathrooms are equipped with all luxury fittings. Hot water available in the bathroom s with electric geysers. Also in the deluxe rooms, dressing room is also provided separately. 3. Lounge: A large lounge is available at the guest house. People can sit together and discuss something or have some tea / snacks together. 4. Food: Food is supplied from the guest house on prior order. Also Oder in huge quantity can be arranged if informed earlier. Tea coffee and snacks are supplied at any course of time. 5. Staff: Well trained and Well behaved staffs are available. Room service also provided. Coming to the cons, the main point is its location. It is situated in a residential area which is little bit difficult to access by a new person coming to that area for first time. ** Special booking are also made for Marriage groups. Special arrangements are made in case of Prior booking for marriage or other functions. Extra Mattresses are also arranged if required.

Our experience at this place a was little disturbing. We got couple of drunk people outside our room at late night. They were asking for the IDs we already gave them but it seemed like they were roaming around for no reason. We however talked with the owner and the matter was solved but it's not good to have people like them roaming around the hotel. Obviously you may or may not experience the same thing in future. It was a one time situation. I really don't want to spread the negativity about the hotel and talk smack about it but also i can't let it go without reviewing it coz we were really scared at that time. The Hotel needs to look after these things. Despite that The rooms are amazing compared to the price range. 24 hours service by the employees.

Booking a room here was biggest mistake. I had book for two days in advance payment, but the room they alloted was too hot even the bed was too hot, as now in summer days it looks that we are in hell like hot. Even bathroom and toilet facility is too away, you had to run around a long way to reach there. Bad smells are present needs to be improved.

I've visited this Guest house recently for the 1st time & i must say the staff members out there are very friendly with immediate response to customers. Rooms are clean & bathrooms are too hygiene.( But please try to change the bedsheets regularly sometimes it makes rashes to skin) other than that, No doubt you'll love it.

On 29th of March 2018, I booked a room as it was showing vacant but due to net problem my booking was not being confirmed therefore I called at the given number. A male voice respond to my call n told us that room is available n to check in. Later when we reached the location the staff were very cold. We were told that since the place is owned by two owners might be he was mistaken n there is no vacancy as well the another owner was saying let them wait for half n hour or let them go. I was accompanied with my 3 yr old daughter, my younger brother as well my mother who is not keeping well. This is totally not a nice place for people from outside Assam. I rate it not even one star. If room is not available they should be straight instead of letting us wait for long 1 hour.