Oyo 63812 Royal stay inn hotel - Hotel in Nagpur - Nagpur, India

Very third class facility, room was very dirty, bathroom not clean, offline pement is very high charges, very dirty hotel

It was a very dirty hotel and there was no cleaning staff in the hotel. Nor was there any service staff. Very very very dirty hotel. I would like to strongly recommend you guys not to book this hotel even by mistake.

If you book the room through Oyo site with less amount they will say that we cannot give room at such less price. I paid 1800 for 2 rooms online through Oyo site but while checking in they said we have to pay 1500 for 1 room each so I had to pay extra as I was traveling with family and had no time to search another hotel. They don't provide any complimentary water infact they charge more than actual cost of the water bottle. When you call reception in the morning no one picks up the phone as the receptionist sleeps till 9 in the morning. Overall it was a bad experience but I had to book the place as it was closer to the place I was visiting.

I had booked the hotel from OYO @1700 for 3 days but at the time of checking receiptinist told me you to pay 1200/day i.e 3600 for 3 days. He told this is minimum I requested him many times because it was difficult to get room anywhere. He blamed OYO and OYO also didn't help me. I just checked this Hotel, there was no cleaning, no gysser for hot water. Wifi also not working.. everything was poor. I didn't stay and have to search another nearby hotel. This is hampering reputation of OYO

Hotel room was good, but AC was not working, morning water was not coming, Fan was making sound, there was small in room. Not towel, soap was given. I had booked for two days (10/7 to 12/7) but check out massage came on 11th as early check out without consent of mine.

Please read this before booking it !!! When I booked I prepaid the amount IN ADVANCE AND on arrival I was denied booking. Owner said you can cancel your booking or pay 550 INR more..(I felt cheated and helpless) I was travelling from Hyderabad and can't take the family and start searching. I Called OYO and they said may be the room rent has gone up so we will arrange another room near by!! REALLY-Is this the solution for a pre booked family room?-I rejected the offer However due to "My mujboori" I paid extra and got the room. Rest was good-The rooms were ok, staff is helpful and owner is good as well. HOWEVER GUYS PLEASE MAKE SURE YOU DONT GET INTO TRAP OF OYO. THEY SHOW LOWER PRICES AND TRAP YOU. YOU DONT HAVE DIRECT CONTACT OF OWNER TO CALL BEFORE AND FIX THINGS. LATER OWNER DEMANDS HIGHER RATES **THIS NEEDS TO STOP** WHENEVER YOU BOOK KEEP YOUR OTHER OPTIONS OPEN AND PLAN B (OR YOU WILL GET SCREWED)-NEVER PAY IN ADVANCE

When I have reached to hotel, they asked me for extra money than oyo has showed on the app. I immediately contacted oyo customer service and told the same about hotel staff, but they had also not helped me and provided no resolution. Fake Price showing on oyo app or hotel is doing fraud!!!

It was a pleasure staying at this property, which is 5 minutes walking from the metro station. hotel is nice with excellent service.Also the restaurant is very good and reasonably priced. Overall the experience was brilliant and enjoyed or weekend getaway a lot. I will definitely stay there again.