OYO 62882 De Riviera Hotel - Hotel in Mumbai - Mumbai Suburban, India

The property is located next to leela hotel 100 meters from the metro station. The property denied to give check in at the amount what i had booked. I asked them for invoice they kept posponding it. I almost paid thrice to get a room. The are good, but toilet are too small. On addition you can here lots of noise. This is the first time i have stayed in a property where they don't have an extra door lock. And i don't understand who the hell call in mid night just to confirm the check out time. Overall it was a good experience but lot of issues as well. Cleanliness : 5/5 Location : 5/5 Amenities provide :5/5 Staff : 4/5 Room size : 3/5 Value for money : 4/5 Overall experience :4/5

Warning TLDR; Don't book this hotel online. I had made a booking via booking.com for this hotel. In the description it looked like any other Oyo hotel but they entry saying they have stopped partnership with Oyo and can't accommodate. Oyo customer care also left me hanging and could not do anything. I had to literally cold call every hotel in the area and that too all of them were occupied since it was a weekend. This was literally a torturing experience for me to wait with my luggage and call other hotels for room.You won't find good hotels in such short notice. Eventually, i got one basic hotel for triple price.

Pathetic staff. First of all they have changed the name to villa palace. Secondly although I had a booking and made the payment already they were saying me that all the rooms are booked . The sole reason being oyo hotels don't transfer the money to them on time. Then after having verbal fight for half an hour , they finally gave me the room , which was not at all worth the amount I paid.

The hotel is located just below the New Airport Metro station which has great connectivity to the locals as well. It's a budget hotel with small rooms, great if one is staying in Mumbai for a day or two. The staff is extremely courteous and fast. They helped me out a lot with my luggage and let me keep it in the lobby post check out hours as well.

Pretty average .. Small room for a big bit high price.. No in house kitchen.. No coffee or steamer.. Small capacity water heater.. No cards accepted.. Pretty descent room 2x classic was so small wonder the smaller rooms would have any space.. No. Glasses no water provided

Imagine someone knocking your door at 1am and asking to change your room for silly reason...they said staff daily sleeps there so they asked me to change my room so they can sleep...at 1 AM..... With dirty rooms dirty washroom.... I absolutely recommend to stay away from this hotel... Especially couples... You will regret it if you decide to stay there....

Dont visit to this hotel there are doing fraud the guy at reception were saying u have to pay extra amount to us either ur booking will be cancel we r not accepting online booking kindly dont visit they r asking for money for them pocket purpose

Worst experience ever. Booked from oyo and manager denied to give a room bcz of Oyo booking. No response from oyo also. Rude and pathetic behaviour by manager.