OYO 5166 Hotel Crystal - Hotel in Jaipur - Jaipur, India

The hotel was very good and was located in the heart of the city that provide modern amenities like lift to all the floors, neat and clean rooms, well maintained beddings. easy accessible kid area, very good parking areas and many more. Must visit hotel.

Staff is very rude. Denied early check by saying that all rooms are booked and no vacant room is available but actually 50% rooms are available. Standard check-in time is 12 but room was handed over after 12:30 pm. On the checkout day they don't give you 5 minutes extra. They will come to your room and tell you to leave the room at 10:30 am so that they can clean it. Manager is very rude and arrogant. The way manger and other staff checkout females partner is very annoying and irritating. Breakfast is pathetic. Dinner is quite expensive. Simple bread will cost you 60 rupees.

From outside the looks were very deceiving. Even the reception area looked pretty cool. But the rooms were in the worst condition, wall paint was coming off , the toilet seat was making unnecessary noise and the flush was leaking after pressing. I am not sure if you'll get the same room or not. Please ask at the reception to see the room before you check-in. Haven't had any food there but tea was amazing.

Worst hotel ever. Staff behavior is not good at all. They misbehave with us. When I was there they never told me if you are on period and bedsheet get dirty we will charge extra but at the time of check out they ask for 1000rs for bedsheets such a unhuman behavior. They charge for water as well. I visited many hotels but this was my worst experience I personally recommend never visit to this begger hotel They just want money no service no hospitality.

This hotel was the worst oyo I ever booked. First of all, when we entered the hotel, the receptionist was having some kind of fight with someone. We ignored it as it was none of our business. After that I asked how much time will it take to check us in. He rudely replied "sir 10 minute lagega" Nothing else gone wrong with us, its just that his behaviour and very rude way of talking is not acceptable. Secondly, -the room was very small. -The linen were dirty and smelly. -Washroom was dirty, toilet seat was not cleaned before our check in. There were pee drop on toilet seat. At check out also, talking to the receptionist was mood killer. I request the owners to keep a pleasing and nice gestured person as their receptionist. He's the first person whom the guests meet when they first enter the hotel.

Not a good place to stay. Firstly check in was not smooth. I had to wait for an hour before a room was allocated. We got a room which was lit poorly . One of the led bulbs was not working. Even after complaining they did not fix it. Room had no fan. Only AC which was not working properly. Linens were not cleaned properly. Would not recommend this place.

A totally different perspective from outside the hotel and from inside the hotel. Too bad rooms.. no maintenance at all. Even geysers are also not working satisfactorily. Almost all the interior is rotten in the rooms. My worst experience in Jaipur till now.

Very poor experience. Even After calling oyo service centre 4 times there was no response back they were just delaying the call saying we need to talk to our senior we need to discuss with our ground team. Such a bad service. Even if u can't help atleast say that to customer they just cut the phone. Poorly maintained hotel this was our first n last experience with oyo. With my experience I feel tripadviser is much much better and we always had good experience with tripadviser I really regret for chosing oyo I ll not recommend oyo to anyone plz don't go through oyo n especially this pathetic hotel never ever book this