OYO 3883 Hotel Grande Royale - Hotel in Indore - Indore, India

Amenities are average. Cleanliness needs improvement. Staff is supportive however they lack intent and resources to improve things. Not recommended for families. Only advantage is the location of the hotel if you are looking to stay at center of the city. Overall hotel needs to place few more efforts to become value for money.

Location is really good, did quality is okay. Room size ya a bit small. TV size n cable quality should be improved, need to switch to some DTH. Staff is very cooperative.. one small chap named Suraj is very polite, well mannered & always ready to serve. Overall experience way okay.

Worst oyo I ever been to. They call it as premium and the list of amenities they show on web portal while booking makes you feel like you are booking a 4 star hotel. But when you check-in you feel like you are in a brothel. Even devils will be afraid to live in such place. In my room, I was unable to find one single positive thing. The room was completely filthy and smelling like public urinal. Linen on the bed was full of ugly stains. Window AC which was cleverly covered with curtains was not even working. The TV was broken, curtains was dirty and the food stains were clearly visible on them. They provided re-sealed water bottle instead of fresh one. Wardrobes and furnitures were covered with dust residues of food. Towel was kept as if like some one just used and threw it on table. The towel had some long hairs sticked on it. Bathroom is another nightmare. Even public toilets are maintained better than this. Each and every tap & shower was leaking in the bathroom. The toilet was so filthy and unhygienic, it looked like a disease generating factory to me. Due to the heavy leakage of water, the whole bathroom was slippery. (For more clarity refer the pictures I posted with this review) As soon as I checked in to the room, I raised concern with Oyo. But all they did was a simple apology and they told that they couldn't able to reach hotel management, so they are helpless. After being a customer for over 4 years this is the resolution I got from Oyo... "Live in the Hell" Bravo! Oyo... I even tried directly with hotel management to change my room, though they had other rooms empty, they didn't even bothered to change the room. This shows that they are totally blind about customer service. I honestly suggest you to stay away from this hotel. I wouldn't recommend this hotel even if it is for my worst enemy. -BeingBakasura

Location is good. Near madhumilan square. Food and room is not very clean. I have to ask them multiple time to clean the room. Breakfast is pathetic. Also would like to add on the top of bad rooms and pathetic breakfast, the reception staff are kind of non listeners. Highly not Recommended.

Very disappointing with their service. I booked through online via Oyo. When I travelled and reached hotel reception at 11 AM, they didn't allow to check in and asked me to pay cash again as they said they are not accepting online payment entries right now. They were quite dude and told if you don't want to check in, go somewhere else or talk to Oyo, we can't do anything. Worst business travel experience I had in recent time. I don't know about rooms and quality but I heart they stink quite badly.

I booked a executive room with breakfast. Instead of giving me executive room first they offer a normal room and told me no other rooms are available. When I put pressure then they give me a executive room. In complementary breakfast they have no bufffet. They offer a plate having one vegetable sandwich and fried idly with tea. Nothing else. I am reviewing first time on goibio to make people aware that they are charging twice of what they are offering in comparison to others.

OMG it was very bad experience and they have cheated us.we have book executive room but they provided deluxe room.and they even mention that we did not have any booking. Total time waste for 4 hour but they did not agree.do not watch pic of room they are not as shown on Web site.you will find better other option near by same hotel.best of luck to all who stay because lift is not working and found hurdles to use stair case till floor as we have use for 3 time. 1 star because without that this post did not submit.well come to hotel

Hotel Grand Royale .. Every hotel has a good look around the reception, but the receptionist here is very slow and there was only one person when I went to the hotel, and hotel service is also not something special One reason is because there is very few employee in the hotel, no response was given the hotel reception for any need whenever I call them , and the special thing was that the shower automatic on in the bathroom. If you have patience then you go ahead check-in at this hotel.