OYO 35818 Twin Falls Residency - Hotel in Kotagiri, Ooty - The Nilgiris, India

Property is good but the services are vvvvvv....very very bed..... *i stayed for 7 days out that three days where not wi-fi available, I asked many times but there ignored. Not only for that we have asked many things many times there just said there will get that fixed or available soon and there ignored. *Rooms esp washroom wasn't cleaned properly, when ever we entered washroom that smell very bed, i asked many times to clean the rooms properly but there just ignored. *Caretaker was useless on less untill u ask for drinking water there won't check and provide. *In the name of brackfast there providing only 3 idlis - which is not enough for a 5years child. * esp the roads are very bed, it's not far from the City, just 2km form the market - still if you ask auto to drop u there, they are asking 300rs, Coz of the road conditions.

Property is good but *Doesn't provide basic things like towel toiletries. *U hv to ask many times for a thing still won't get. *Rooms esp washroom wasn't cleaned) prepared.there was no water in washroom. * Only gd thing was rooms/bed were gd n clean. *Caretaker was useless Location is far from main city so u won't get tea, food anything but Zomato is available

Rooms were good But breakfast was bad Road was very bad, steep to reach the room

Hotel Location is very bad, you can't go to hotel by walking, you have to take auto or cab, Road near hotel is Rocky and very bad, no vehicle access easily. Hotel staff is good. But No Lunch and Dinner available, you have to depend on Swiggy and Zomato, No Shops near Hotel. Our Room TV is also not working. I not recommend anyone this Hotel.

Worst service, booked a room through oyo for two nights but the owner denied check in said that he will give room in 1500 per night rather than the price mentioned by oyo, also he told to cancel booking and told to leave the property, he said yha oyo woyo nhi me bolunga whi hoga, also the location is barely reachable cant live with family or alone there all the road is spooky very bad experience My oyo booking id was DV994720

We stayed there for 3 days, really loved it. Hotel staff is very cordial. Food is pretty good & healthy. Value for money. Strongly recommend for couples. Ask for ground floor, garden facing rooms. There are only 2 or 3 rooms which are garden facing, book early and get those room reserved.

Very affordable prices. Neat rooms and great service. Location is also in the centre of Ooty and has a beautiful morning view. Highly recommended. Worth it!

Very beautiful view from hotel dining area & from balconies. Nice play area for small children. Small hotel with 6-8 rooms only. But Rooms are big & spacious. King size bed with fresh Lenin. Bathrooms are clean & neat with latest fixtures & big geyser for continues hot water. Complimentary breakfast, dosa, utappa & poori with chutney, curry & sambar. Only problem with small approach road..