OYO 28786 Hotel Santalum International - Hotel in Arakalagud - Hassan, India

Neat and tidy room. But... 1. Finding the entry to the living quarters of the hotel from the road was a challenge. The board showing the hotel name may mislead you to the bar and restaurant on the opposite end of the building. 2. No room service. Not even a bottle of water. Had to go down to the restaurant two floors below to get a bottle of water. 3. Hot water supply only between 6 to 8 AM. 4. The door handle and lock were coming off, which could be because of one loose nut of one room - but that's is not an excuse! 5. Warning for OYO subscribers: What you see in the OYO site and book for paying online may not be what the grim-faced gentleman at the reception desk would accept. He is sure to drive you out of the hotel and not provide you with a room. I guess it was my fortune that he asked for only 200 rupees extra (which he returned at the time of my checkout most probably because of the shouting I gave the OYO customer care). Nevertheless, this is not the kind of reception a traveller would want, after a hard days ride.

Oyo. Wonderful rooms. Placed in near the arakalagud bus stand. Approximately 200 meters along with bus station. 24 hours reception available here. Reception in 2nd floor. Online and offline booking facilities available oyo. Huge spaces available in out side of the rooms. Nice looking for outside. Rooms are not costly. Very cheap prize but keep good quality rooms. Nice atmosphere. Tv and chairs and self are available. Hot water only available in morning for bathing. Food also order for booking with hotel. Otherwise hotel facilities in first floor

Its spacious hotel in the main road . Receptionist is rude, you need to carry original ID for all of them who will be staying , soft copy is not accepted. Rooms are clean however it was little smelly. The door handle was broken too

Perfect room for 2, Large room with cupboard and dressing table and attached bathroom and king sized bed and clean and hygiene toilets, but TV channels are unsubscribed and jet spray was broken in toilet besides that good service

Hotel is nice and clean but had issues with door handle in both the rooms we booked. Hotel staff is very courteous and helpful and it is located in the centre close to bustop.

Room quality was good. However, there were too many bookings on 17th Nov 2018. There were no rooms available on 17th Nov 2018. Reservations then wasn't available online

Hotel is at best location and easy to find but cleanliness and bathroom maintainance is not so good.

This is my second horrendous experience with this place...had no other option since our rooms were booked by a third party...the person at the reception behaves rudely..they don't provide lift facility even though the same is indicated in third party apps like make my trip...the standards need to surely improve...