OYO 27053 Rl Dreamland - Hotel in Patnitop - Udhampur, India

One of juparpati type of hotel.if your budget 500 then recommend if 1500 then it is not not recommended. Breakfast and dinner was not good at all. If I could give -10 star it would be less.

Very good accommodation with fine external view from inside the room and balcony. They also arrange the bone fire with DJ which we enjoyed lot. Thanks for all the arrangements.

The taste of food was not bad but it was too oily and rooms were average and the behaviour of staff was average ...

This is one of first and last mistake in my life that I had booked your hotel.Its a pathetic experience which I have ever experienced in my life. Even prisoners also not get this type of behavior and facilities which you guys done it.I surely know that you follow your rule that customer is KING than how can you treat customer like this. Delay in check-in/check-out or other services Improper (unclean) rooms and housekeeping Staff's mistakes (complaints about staff behaviour) Maintenance issues/complaints Additional charges or billing errors Bad customer experience. I am also a part of service sector where I understand customer pain is my pain. I don't work for money only you guys also understand this and give better service to your customer which they deserve and they are giving you hard earned money. Guys who all are going to book this property please get everythings get clear from their end.

One of the worst hotel I have ever visited till now . Staff behavior was very rude including manager. There is no hygiene, pathetic place, food quality is also very poor . Their good reviews are written by themselves. I will not recommend anyone to waste Their money and time in this pathetic hotel

Worst experience ever in my life & ruined our new year trip.Bed sheet & towels were too much dirty that we can't even use, they haven't provide bed heaters but they charged, tea mug was completely broken, utensils which was provided to serve food was really dirty. Too much hygiene issue and service with this hotel and moreover the Manger was too rude aggressive & used abusive language. Overall pathetic experience. Don't stay it's not worth a single penny .Food was also stale & tasteless which wasted our money.

I visited your property on new year eve. But the experience was horrible Rooms were not hygiene at all. Talking about service it was worst and nothing was spic and span. The staff doesn't has sense and is rude as well. Doesn't has a proper way to respond. However, I won't recommend anyone to visit your property.

Sept, 2021. The entrance to this place is after a sharp bend and no lights, a little hard to find for the first time. The courtyard which had a swing, few tables and a fire place, also served as a dining place. Loud music was playing there when we arrived, still playing when we went to have dinner. We asked the staff to turn it down a little but they didn't. Service was okay considering they seemed to be understaffed. We had to serve our own food which was a pain because we were a large group and the tables are impractical to move. Rooms were very smelly. When the deodorant they sprayed ran out, the dead rat smell began. Bedsheets were dirty and room was dusty in general. Bathroom was average but the water appeared muddy. View must be nice but couldn't see it at night and due to fog in the morning. We could see the cable cars passing by from our rooms. Food was also average, portions were small and felt overpriced considering the quality. Breakfast was nice, coffee was served in a glass, quantity was enough for two. Experience was bad but the staff were friendly, they also had some kids from their family helping out.