OYO 24586 Hillton Homes - Hotel in Guwahati - Kamrup Metro, India

The rooms are spacious. But the behaviour of the stafs r very bad. One of the staff i dont know his name but was constantly being so rude with us from the time we have checked in . N everyone was too rude specially during checkout time. Also they charged me more amount then the amount showed in oyo . Very bad behaviour will never go there ever again . I would give 0 stars if it was possible.

Very much disappointed experience ! They are charging a unfair amount as compared to the service. The bed, also the pillow covers are extremely unhygienic . Informed the hotel authorities at night to change the covers. Also when i was booking there was clearly mentioned about complimentary breakfast. But at the morning when informed about it, they made lame excuses and didn't provide. Very unprofessional and unsatisfactory service. I won't recommend anyone to being there.

I went here to collect a carry bag (with clothes) of my friend who got checked out a few hours ago. The staffs are very warm welcoming. It's a building, but the reception house (outside) was quite pleasing. I found the people here working for their customers solely. And that hospitality get appreciated

Amazing stay. Clean linens and neat bathroom. Spacious rooms with silent ambiance. The staff are helpful and welcoming receptionist. The restaurant staffs are so helpful specially 'punjabi' bhaiya. When you check in the hotel next....ask about him. He is really helpfull.

This is place do not have proper service. You need to ask them for basic things like towel, room service, water I have never seen such the worst service.

Location - a bit inside but still good Room- can do better, looks clean but doesn't smell good don't know if it's cos of less check ins due to covid, I found bed bugs the 2nd night.. tht wasn't good.. very2 spacious.. Toilet- clean, thik thak Food- online order accepted which is gr8, didn't get hotel food due to covid Staff/ room service- slow but courteous Otherwise- it was a pleasant stay .. It d rate 3 and half stars but since google doesn't give..

Worst experience ever with oyo. Booked a room 3 weeks before. Got confirmation. But on the day of check in they gave my room to other customer. I was so tensed because it was already 10 pm and the very next day I was having an exam in the early morning. Where would I go after that as there were no room left in any oyos. U guys really ruined my day for such an irresponsible act. After providing this tantrum u simply said sorry seriously. I was a regular customer to you n what a shameful service u provided lastly. Unfortunately I have lost all my faith for oyo and never ever recommend anyone for you guys. Pathetic

It's neat and clean.. Food is also good. Room service could have been better