OYO 24421 Classic Hotel - Hotel in Gurugram - Gurugram, India

Worst experience ever. Please don't go to this place. Even oyo and other sites should blacklist this property

It is like a sarkari dharamashala, nothing to like. Bedsheet had big stains and room service guy told me " sir ye to upar se hi aisey ata hai". Provided bed is the worse bed in the world, you can actually feel springs in the bed, and it looked like a government hostel bed. Toilet didn't had any soap or any thing, toilet was so dirty that you would puke. I had to leave the room right after entering it just before 20 min. This was the worst oyo experience. Bhai maze lena band kro service improve kro.

Rooms are like "khandala" very worst room

the room was dirty, the lighting was insufficient, and there were cockroaches in the room. Also, I paid for breakfast but the hotel didn't provide me breakfast. I checked out at 11 am but the hotel staff checked me out at 7:30 in there system. this is highly unprofessional. And to make the matter worse, the hotel staff took my phone saying that they wanna see the booking ID and gave themselves a Five Star rating. Don't go there

Stayed here for over month, so I believe I can give proper review. Had booked everything on Oyo but they weren't able to give me the correct tariff. The hotel owner after a week informs me this and asks me for a different tariff (a higher one). Now I had already booked a room on Oyo so I decided to call them and ask them for assistance, but they couldn't offer me any, and asked me to change hotels as they couldn't negotiate with the hotel owner. I didn't want to change hotels so I decided to pay their own tariff. This was my first and horrible experience with Oyo. The rooms were average. The noise from the AC makes this average and not good. If you're staying here for a longer duration, be sure to book a room on the 1st or ground floor, it's way cooler there. The service is also average. The restaurant food is ok. Can't guarantee the hygiene. Spotted a mouse or two down there and there are flies everywhere. I hope someone from Oyo sees this review and does something about all this issue.

Dear Sir, As per the Hotel Booking Bill amount the room was not like that. How can we believe to OYO for Hotel Booking? Nothing about even good for your rating (-Star) Oyo Staff behavior worst. Room are dirty, Bathroom mirror broken,floor damage , mosquitoes and one more wort thing water is always tipping. My total money is wasted... Kindly refund my money

oyo is big fraud and big cheater the making fool to innocent guest at the name of hospitality. we are book a oyo room through the goibebo and also paid a good amount for the same but after the reaching at hotel they are denied for the booking and said all room are sould out contact with oyo and goibibo and after 2Hr latter he said we ahve one room available but u have to pay again for that. when we try to contact with oyo customer services they not ans the call it was very worst and horrible experience.

As we entered, the rooms are not properly cleaned and maintained. Unhygienic rooms and bathrooms. Room full of insects. When we switched on the tv, there was no remote provided. The linen was torn, cigarette buds around and no dustbin too in the room despite being a suite room.