OYO 23341 Hotel Neena Palace - Hotel in Bhopal - Bhopal, India

Rooms are good. But service is not upto mark. Staff is courteous and willing to help on request. A decent value for money hotel.

Worst experience ever in my entire life. Stayed there for few hours and found the place not safe for family, the staff threatened with both words and behaviour, they even were in possession of illegal country made pistol (katta). Had to leave the room without staying as safety of family was more important than money. If you don't love yourself and your family you may choose such hellish place.

The folks are rude and non helpful. Whatever you ask they have a weird response and hang up on you. The sheets were dirty, not changed from last guest. Water machine looked very dirty. Rooms are very basic. AC worked fine and taps were ok They did not have water bottles even to buy, no iron, not ready to help get laundry done We had 5 rooms and only 3 occupied as other guests did not come and still they kept us bugging to check out exactly at 11 when there were empty rooms When we were checking out there were guests at reception who were having troubles checking in and the receptionist was being rude PLEASE AVOID

Worst service experience ever room cleaning not good .. Worst experience

Very clean rooms. Helpful staff. Situated on the main road so didn't take long to find it. Reception area has these great sofas so waiting here is not an issue either. Located near to the lake, so that's a big plus point.

NEVER opt for this hotel, i repeat NEVER. THE WORST EXPERIENCE OF HOTEL EVER. Very bad behaviour of the staff. They are very rude. No space is there small room. No services or even provided then bad services is provided. No restaurants. Bathrooms were stinky and even water has dirty particles. And for breakfast they only give bread toast that too plain with no butter or jam which is paid for Rs 135 but worth for not more than Rs15. And if you ask the staff for water they will order to take by your own. Even the Wi-Fi was not working properly. The staff's behavior is so rude. Worst nightmare hotel to stay. They even charge extra money for mattress which is even mentioned in oyo app to be provided. But still they charges extra.

Rooms are not clean, bedsheets and blankets has stains and stinky too, no room service, no laundry, no breakfast (not even paid one)...

Attended a marriage here, place is not at all good. No hygenie, no service etc. Rooms are pathetic in condition. They have renovated toilets for few rooms only so 1 star is for that otherwise its is a 0 star hotel. Not suitable for family stay.