OYO 19500 Baikuntha Palace - Hotel in Puri - Puri, India

Don't like to post any negative reviews on my profile. But a 3-star hotel like this needs a lot of work. Hospitality was so poor here. The AC won't work properly. Second, you have to go to the terrace to dry clothes (a room with no balcony must have something where we can dry out our clothes). Third, the elevator doesn't work and it should be your first priority as there are aged people. Fourth, most of the time food is not available. Fifth, the staff and maintenance service was poor. You have to ask for towels, handwash etc. I had a bad experience over there. The only plus point if this hotel is it's near to beach and not so far from Jagannath Temple as well. Use your location as plus point and improve your services. You may be running your business for a long time but kindly provide services according to charges. Interior- 2/5 Staff- 2.5/5 Services- 2/5

Best location to stay near beach but the service is too

Very much expensive as room service's

Another 10 star for their very good service and polite behaviour. Rooms are very spacious and beautiful with attached balcony to help dry out your clothes after sea bath. Their cleaning staffs are very good and prompt in service. Their manager Mr. Das is very helpful and cooperative. Always ready to help you with a smiling face. Very friendly in behaviour and polite. We had a wonderful stay here. If we go to puri again, would definitely like to stay in baikuntha palace. Thank you

It was a very pleasant stay at Baikuntha Place from Dt-22.03-19 to Dt-25-03-19. Hotel location is good, Just few minutes walking distance from beach. Any one can get hiring vehicle from the doorsteps of the hotel.Transport Communication is good . Hotel Staffs are very responsive. Specially Mr. Gopabandhu Babu (on reception desk). He is vary caring towards the guest.Soft spoken and a gentle man type behavior. House keeping process is good. I stayed at room no 102 which was clean and tidy. Toilet was also clean and hygienic. So many good restaurants are there I.e Basu Hotel , Bhajahari manna, & Rasoi (for vegetarian). My over all experience is good.

Sorry to say ,but it was a terrible experience. We booked our hotel from 2nd march to 6 march. After arriving, hotel manager denied our check in on the basis of some inexplicable internal reasons. We are a group of 3 girls and 1 boy. He judged us ,saying, we have a couple amongst us and he did not find us likable. Besides our said rooms were booked beforehand. What is the point of getting oneself unnecessarily harrassed by paying full amount beforehand. Be aware of the this hotel and the hotel manager. So tips for people who are planning their future stay, be prepared to be judged on the basis of your appearance. And this hotel is imaginary couple friendly. They can deny your checking instantly at the counter.

One of the best budget stays near the beach.the staff was quite good but issue was with the posting of the timings in make my trip..as per MMT the timing is 12Pm to 11Am..however the actual timing is morning 8Am to 7Am. Had quite a struggle with the timing as the Hotelier was denying to extend the stay irrespective of their mistake in information provided...the stay was quite good and rooms were pretty big and spacious..love the hotel for the room and the room service..its quite close to the beach like 5 mins of walking..and also nearby to temple..15 mins of walking...

This was my first stay in a hotel via OYO and it has been an absolute pleasure. The hotel is really good specially the manager Mr. Prakash and his entire staff. They catered to all our needs on time.Staying here with my aging mother and a small toddler was hassle free. Would recommend tourists to stay here. Thank you OYO!!