OYO 19463 Sapphire Palace - Hotel in Jaipur - Jaipur, India

The management boys were very helpful and sweet. It's just opened so they're doing their best to continue it. We went as a family and negotiated they were really helpful in every way. But the hotel can work on their services a little bit more like keep soaps in bathrooms, keep new bedsheets, change the thin mattress. Clean the room and floor before giving the hotel room. Youngsters would come here on hourly basis so for family people it's a little bit weird to hear loud noises of them talking and music playing etc.

Be ware before booking !!!! This is only suited for people who are drunk or want to get a place to drink.. waahiyad rooms hai fate huye bed sheets.. har taraf paan k thook bekaar ac and worst rooms. No water in washrooms.. they provided water to washroom only after calling them. Never book this hotel online.. it shows very good rooms online but in reality they are very untidy and not suitable for any well intended guests...

Totally upsetting the manager asked for extra money the rooms were not even clean. The bathroom wasn't clean. The rooms didn't have proper lock. Overall I won't suggest you to go to this hotel.

We didn't get any room... When we reached there staff refused to give room... As they said that they have only 9 rooms and oyo gives booking for 12 rooms... I tried to call oyo for refund.... I but did not able to connect with oyo... Please call me and refund my money

washroom was untidy broken -- internal lock was broken -- receptionist was not professional - i had paid to oyo and he had showed payment cash @ hotel than he said this is your fault when i was with my wife. -- no wifi --no water was served even

There is nothing which I liked.. rooms very very untidy unclean. I dont know why this property is listed in oyo.. this is the worst thing you are going to do with ur family if you book a room here.. very bad !!!!

Worst hotel and I donot have a word for how I give rating and rating is less than one star.room was not clean and toilet was worst condition and no tv in the room and Ac was working for 30mins after that no body was response my calls .

Booked a room through oyo. Receptionist asked us to cancel the booking and forced to pay in cash.. They asked us to cancel the booking with reason "plan change". At late night there was no other hotel so we had to do what was asked by receptionist. This was the worst hotel I have ever seen.local Dharamshala rooms are better than oyo rooms. When called oyo rooms for this concern , customer care disconnected call 3 times. So never ever go for oyo and this hotel.