OYO 18851 Hotel Sagarmatha - Hotel in Gurugram - Gurugram, India

All are rug. Foolish people with greed. Faced a lota of problems. Denied at counter about oyo booking and asked for 1000 rs for the room. Compelled to cancel booking. Very rude people ever seen. Never go for it.

The hotel is pathetic. Not clean No service Dirty bathroom No remote for AC Dont take booking from OYO. Will charge double rate on check in Pathetic service

The place is good and would suit you if you are looking for a budget stay. Although it has some slight issues like no warm water or worn out linen but it was just in certain rooms and could be due to their brisk business as rooms remain mostly occupied. But that's about it. The service is great. Staff is helpful especially the receptionist and the best part is that the kitchen remains open till 3-4 am in the morning. So, no problem with late night cravings. Overall a comfortable stay!

I will never recommend to stay anyone in this because there is nothing at the name of services and staff behaviour is arrogant except room cleaning person. You will say them for any service they will put their clue on that. You will order for breakfast then you have to wait for 45 minutes until you make another call. In the cold time they will not provide you hot water. When i checked in this hotel, I asked them for WiFi & Hot water. At the time of check-in they said that the internet service will be start in 1-2 days and for hot water, I need to call on the reception in starting days because their geyser is not working. They will repair very fast but after 4-5 days stay everything same as usual. Now after 13 days, I asked hotel staff that WiFi is not working. Their smart reception boy said oopps you didn't tell it yesterday but I was reminding them from last 13 days. Note - If any of customer is coming through Oyo website, i will suggest to check services like WiFi, Hot water, clean bed, body shop, and tawal before check in. Because their services is very rubbish and few of 5 star reviews on the oyo website is fake.

Fabhotels have never disappointed. However, this hotel in particular is a hotel based out of an independent 4 storey house. It is in a residential area and there is no sign board to locate the hotel. Even though, the services are good it is quite hard to locate. Also they have bad air-conditioning. Since it is in a residential area the gates of the colony get closed @ 10 PM and it becomes a maze box. It becomes an adventure run all of a sudden and the hotel becomes the X on the map. Still it's a better stay than many other places and a short stay is recommended.

Very pathetic experience. I booked my room and paid advance payment.I reached hotel at 23:00 Hrs then already hotel staff have allotted my room to other even i had made advance payment. There was no room for me in hotel although i have my booking. Very unprofessional staff , dont know the way of talking, owner of hotel is most pathetic person.Dont have sense of talking. Very bad experience. If you are travelling with family please avoid this hotel. If you want late check in then it is a possibility that they give your room to other person although you have paid.No sense of talking no care for staff even not safe for female traveller . Avoid it

Horrible, Rooms was ok but Hotel is located in residential houses. Regarding food nothing is available you can't choose your meal. They bring food from outside for guests. Poor room service and unprofessional staff. They don't know how to talk, reception guys had put earphones in his ear while talking to us.

Wrost experience in this pg , no facility available and food quality totaly cheap owner behaviour was bad completely ,and cutting the security after leaving the property . So completely bad experienced. I have never seen that