OYO 16082 Hotel Imperial Corner - Hotel in Patiala - Patiala, India

Pathetic rooms. Dirty and filthy bedsheets with no proper lighting. More than half of the lights were not working. The windows couldn't shut properly and leaked cool breeze. Washrooms were not cleaned from ages. House flies everywhere in the room with garbage lying in the corners. These people don't have even proper blanket to offer to the guests. The blankets smelt really bad and dirty. Don't ever stay here...!!

Stayed there last week and would like to share few experience: 1. Got SUITE room booked from Goibibo but during check-in, Receptionist told me that Suite room is occupied and they don't give Suite room to online customer's. It's for the customer's who book with them directly. They just gave me an ordinary room and I felt that I got cheated. 2. Breakfast was included in the plan and they told me that they will deliver food from the 3rd party vendor but not from their restaurant. Food they gave in breakfast was aloo pratha with curd and tea. Again I felt that its not worth the amount I gave to Goibibo. 3. At night, there was a power cut for half an hour and upon personal visit, I got generator started. Only thing I liked was that the room were clean and location was good.

Dated 20.11.2021. Hotel imperial corner. Booked from OYO. Confirmed booking. When reached there my room was given to someone else. I was asked to check in another room which was not even one percent of what I have booked. Dirty , filthy, unhygienic and what not . Excuse was that the room I have booked is under maintenance which was actually not. As I have asked them to show me the under maintenance room but they did not show. Because it was not under maintenance. OYO it is very shameful. Will OYO app and ask others to do so.

The rooms are good and comfy. They have an amazing Restaurant though called "Food Library" which does serve some excuisit cuisines. The ambience and Food is really great. Dal Bukhara is one of their specialities and truly worth trying. The only point where i believe 1 star should be deducted is Service. Despite having good sales they have less service staff. At times it takes 10-15 min to book an order. So approx you have to wait 30 min before the food is served. I really hope they start recruiting more people to help them serve better and faster.

Not a professional place. Exploits for money. Never going to stay or recommend anyone. Room size good, service ok. But even after booking online charged me double amount in cash as it was 2 am and gave the bill of half the cost. I bought this food in picture from outside.

Food is gud, reasonably priced with gr8 ambience. However they shd improve their service n staff should b more courteous and humble while dealing with customers. Also certain basic things like finger bowls, table napkins and mouth freshners remain missing here.

Not at all justifies the high price. The only and only good thing is that it's near to railway station and bus stand. 1. Rooms : the photos shown in apps like OYO etc are way bigger than the actual property. They are fooling us. 2. Staff : The tv was not working initially because the switch was not located near to the tv. I called the service person he played with all the wires that were connected to the tv and went away saying other person will come. I later in did my own R&D for about 20 minutes to finally discover the switch, by the time not a single person came. The tv started working, but the dish tv recharge was not done. I urged them to recharge later to find out that sports and other interesting channels were not even subscribed. I called the staff but was disappointed and so I went on to register a complaint in the app through which I booked hotel, after which a lady and a male came to check and my privacy was snatched away for next 15 minutes without any solution, or not even the desired even after waiting for long. 3. Hiegene : there is one almira in the room, which I suppose was for the guest to keep their belonging. But no, it was filled with dirty.... real dirty blankets/ pillow and quilt to add to my anger. 4. Sound proofing : trains honking nearby won't let you sleep. And so, the high prices not at all justified. 5. Value for money : big N, big O. That makes a big NO.

Worst Service!! Leaked taps, even the knobs of taps are broken, AC doesn't work well, even the lock in washroom is broken. Staff is not much helpful. and not to forget constant sounds of train coming and going will make your stay the worst one for sure