OYO 15727 Crossroads Annexe - Hotel in Kolkata - Kolkata, India

One of the best I have ever stayed. From Check-in to Check-out, we had great experience. Every staff they have is polite, friendly, and welcoming which is a rarity when it comes to couple stays. They had secure parking facility inside the property for our scooter and their service was also great. Go for Crossroads if you consider positive behaviour and polite attitude from staffs. Friendly, Polite and Welcoming Staffs.

the location is good as usual, well communicated. the rooms are clean and well maintained. but the room service is poor, the AC is not working in the rooms. my experience was not very good at all. but I prefer to stay here because of the location.

booked a standard room for 2 nights. rooms were spacious. it was on the ground floor. Room 102. The room looked good. but the linens didn't looked too clean, it had stains. The staff's behavior was good. also amenities mentioned were not available like electric kettle.The bathroom was very small and there was too much water logged. maybe i bookedthat's why the room given was not up to the mark. because other rooms looked great. But it was worth the price for 2 night stay. next time I would book deluxe room with an outside view.bathroom could have been improved in terms of hygiene and cleanliness.

First they provided a room of which lock wasn't working at all, then they shifted us to a new room without any hesitation and at no extra cost. Staffs were not delivering regular water after 11 PM which was not expected to happen but overall experience was good. Privacy was maintained properly.

Executive experience within budget. it was a great experience. loved the room and service. rooms are quite big, hygienic, and lavish. I feel it's best for business or work-related traveling. wifi signal is good but the speed needs little improvement. loved the hospitality. The complimentary breakfast was great. There were common balconies to chill out and enjoy the evening. also have separate spaces for guests/meetings. overall I am very much satisfied with the food and room Great for a couple. good service and hygienic environment. hassle less check in and check out. room service is good also you can order any food out of the Hotel menu with permission of premise. we enjoyed the comfy and lavish stay. and will give first preference for next visit.

overall a avarage stay at crossroads hotel. Need to concentrate on cleanliness. We booked for 3 person in a room but there bed is not enough for 3 person. Otherwise all good.

For every thing you are supposed to go to reception as no bell or phone in room. Food quality very poor. washroom small

I am booked Include breakfast 4 days. When I reach to Bhubaneswar to Kolkata, I called which provide me the property owner number. I called around 10 time they don't receive my call.I called because I was not able to know his address correctly, for the last one and a one hours the same place with the taxi driver, but even then I could not find his correct address, due to which I had called, but he even once didn't receive my call.Despite all this, when I reach there with difficulty, I go and see the blanket used someone the room is not clean.AC & Tv not working,I would whole heartedly not refer anyone else to visit the place.If I had got the option to cancel Iss Room Ka Go Aayegi, I probably would have canceled it immediately and left. It was my misfortune that I did not have the option to cancel it.so guys be careful booked this gusta House. Very poor experience I feel .Room smelled very bad, blanket, is someone use blanket, toilet was smelled very bad ,air condition, not working remote TV and air condition not working