OYO 15269 Surya Inn - Hotel in Bengaluru - Bengaluru Urban, India

Hi i had booked oyo 15269 surya inn from 31.05.19 to 01.06.2019 ( 3 AC room for 6 People.) My flight was late night from Goa to Bangalore, so had called oyo & hotel and informed that i will be check in at around 1 am on 01.06.19. First of all its location is not proper there no board on main road nothing. Then when i reached there there was power issue and their was no light in some rooms & reception. Then front office guy told me that he will give two rooms instead on 3 cause of Power issue. There was no AC in one the room he gave and AC was not in other room he gave. Water geyser was not working. Room was dirty, The Extra bed that be gave was horrible. Further the reception guy told me that when i complained about all things he had informed his manager/owner and owner/manager told him to cancel my booking at night 1 am and not to give room. It was horrible start to my holiday cause of oyo 15269.surya in and OYO I Request everyone not to book this hotel nor book through OYO.

Laxmi Pathi was the manager during my check in. He didn't allow me to rest on there guest chair for 1 hr while I was a bit earlier of my check in time. My check in time twas 12 pm but it was written like if you come after 10 Am as per room availability we'll provide you a room without any charges, even after room was available he refused me to get the same. And they doesn't provide bathroom kit. No towels no soap nothing. Even wifi doesn't works. TV has only one Kanada channel. I highly recommend you not to stay there. there are lots of Oyo hotels surroundings.... You can chose any one of the others.

One of the worst experience I had in this oyo hotel. 1. Extra chargeable water bottle after calling to the reception multiple times... They could get only after 5hrs. Pathetic service. 2.This is the worst of all experiences anyone should ever have. Read carefully..... 3. This hotel gives rooms to local goons who come everyday and drink hard and they knock the doors and who is opens they are finished. 4. Those heavily drunk goons barge into others rooms and beat them black and blue. 5. Unfortunate to them I was there this time. 6. Seeing all this when I called reception they simply said we don't know anything and we're trying hard to check them out. 7. I mean they never follow check-in check out process though. 8. I had to repeatedly request at reception that police is coming and not to send them away. 9. And I use to get a very rude reluctant answer and they even didn't bother to complain these atrocities to police. 10. Very evidently these heavily drunked goons belong to the hotel. 11. People understand one basic thing... Here 12. IN oyo you need to be an outsider to check-in isn't it. 13. They ask for non local government ID proofs. 14. Now these local goons very rustic goons are invariably allowed all the time. 15. The best part of this property is it is so not clear even in Google Maps or Ola. BE WARE OF THIS HOTEL PROPERTY. My experience was very awful.

A well developed property located in the interiors of highway. Struggled in the night to locate the hotel. Friendly staff, well planned and build property keeping the requirements of the customers in mind. However the linen was too dirty. Suggested more for solo travelers and couples for a quick unplanned overnight stay.

Rooms are very small and voice would be audible to next room easily! They are tied up with a restaurant and food is good . One main problem is they dont have escalator or lift we had to go by stairs to 3rd floor

The place haven't maintained well and relations of oyo with owner is bad and they are asking only pay at the hotel even after booking is paid online. No power back up. No breakfasts even you have booked it earlier. A mineral water bottle is 30rs and only rooms are clean.

I went there 2 times... This time I got a room without that much clean.. They haven't changed the bedsheet and even the towel... The towel and bedsheet were dirty... I asked to change them but only the towel was changed.. And the Manager should be trained little bit more because he is kind of rude... The staff were good... Last time before 1 month I left my phone charger and I got it this time...

Worst experience ever of my life me and my family were harassed so much they are all money minded person specially the cheap minded receptionist this hotel is having a low quality interior with low and cheap mentality staff why did oyo accepted them.they are making booking by fooling people worst hotel ever in Bangalore. please guys don't waste your time by booking this cheat hotel.