OYO 14815 Anu Residency - Hotel in Madakkulam, Madurai - Madurai, India

Veey good rooms..But extremely poor room service. Couldnt even sleep because of the mosquitos.

This place is well maintained, the apartments are spacious all you get is just the room kitchen and hall is shared if you are booking 2 rooms then the apartment will be for your own group that will help using the common space with in your own group. The rooms are little small otherwise comfortable. They have parking space may accommodate 4 to 6 cars. However opposite land was empty when we went that is also used for parking. They have a separate room for drivers for some rest that's a good thing. They give biotique toiletries. The bathrooms are neat and clean. The apartment is little inside from the main road and the location may not be so appealing still okay. You will have to come to main road for food there are quite a few options.

This place is famous for it's last minute cancellation and rude behaviour towards customer who make booking through OYO and other Online portal. Made a booking for 8 rooms accommodating 24 persons. When my friends went on the day of booking to make a check-in the the receptionist casually told the booking is cancelled as the property owner has got his own family function. The premises is closed for booking for the personal usage of the owner. So they cancelled the booking in the last minute. 12 of them who reported at the venue looked aghast of the rude behaviour when they tried to contact OYO CUSTOMER SERVICE regarding this issue. Last minute mishaps are never a good impression when one plans it for months before. Unfortunately I couldn't personally visit this place after the incident. This incident would never go off my mind! Your rudeness towards customers is unjust. Better learn to handle them with courtesy.

The places interiors look good. Enough parking space. No food provided. Cleanliness and hospitality is good. We used a hall that looked like 2BHK flat. With 2 beds could be shared by 3 people with TV and AC facilities. A hall sofa, dinning table and a separate Ac.

Anu's residency is a good place for family stay. Clean and neat rooms. Located in the city limit and easy to reach the place. Rooms service are good and food will be provided on request in prior. Spacious room and bathroom. Reasonable price to afford.

2/10 Booked for 3 through oyo 1. Only one blanket given for 3!! 2. The towel doesn't wipes water, hard to adjust with kerchief 3. Its not a hotel, only a converted apartment 4. Never suitable for family, no privacy 5. Difficult to access and limited parking only 6. Dont go with many positive review in sites, OYO doesnt even shows review i hve written Bachelors can give a try!

Wonderful stay with Spacious room and Calm Environment..... Only the Road to the Residency is not Good... Rest all are Fine.

Hotel is neat and clean, its new property. Gysers and ACa's are also working and in good condition. the person who looks after the property was curtious and nice but the manger who stays morning to evening is rude and misbehaves with the guest. The property would lose its credentials of guest, if the behavior of the person incharge in day time is not changed.