OYO 1028 Hotel The Radha Ashok - Hotel in Mathura - Mathura, India

Best hotel experience in Mathura Vrindavan area. Neat and clean rooms with luxurious amenities at reasonable prices. A must visit for family and friends at the holy Place of lord Krishna!

They serve salad as if they are giving it to you for making your own curry. Pathetic service, pathetic food. Neither staff nor chefs fit for hospitality industry. Don't waste your money here, go for some budget hotels instead, they will serve you better at even lesser price.

Don't call it a 3 star resort or hotel, it's an inn that's all. There's no buffet breakfast, you will get what the guy pleases to offer you and don't ask him the menu also. It's too much effort for him. They have kept the room clean, may offer u an upgrade which will still not makeup for the cost, the room kit is like gathered products like colgate toothpaste, dabur soap and cheap hard toothbrushes. The garden outside is not in use, not a single seat to sit on, the pool shown does not exist, the place looks brazen and haunted with like 2- 3 room occupancy on a weekend. So much so they have not even bothered keeping a telephone in the rooms. Total misrepresentation online. Better to spend half and stay at Vrindavan hotels. Why and how it comes under the Best Western they can only answer. But don't be fooled.

Probably deserves 0 star. Had booked a cottage and it wasn't even clean. Wifi doesn't work here. The pool was extremely dirty. They'll charge you for the welcome drink as well. The worst part was the manager's behaviour. Can't believe he's been running this place since so many years. Very rude and he'll make you feel like you're living in his own house. Completely unprofessional and unethical. Was even extremely rude to the children. If you're only booking this property because of a swimming pool, then don't because it's never clean and you'll find monkeys taking a bath in it everytime. For this price you can find much better options. Worst experience and wouldn't recommend it to anyone.

The place is clean and hygienic. It has adequate space for parking. The ambience could have been better. Coming to the food, it's not good, not even tasty. Like I had dinner wherein vegetarian food was ordered, missi roti was extremely thick and not soft but burnt in the middle and the corner, the curry and raita was also not upto the mark. The washroom are clean. I would not recommend for lunch or dinner. Also, I enquired about the rooms, the top room (double) executive, not a suite, would cost around 7300/- but the service and hospitality is not upto the mark and the manager says this is the hotel wherein the MP of Mathura usually stays as a tag line. For the inventory of room, the person at the reception says , I'll let you know by tomorrow as the inventory could only be told by the manager who isn't available.

If I could I would have given 0 stars. The problem is in Everything. For starters The owner is really arrogant. The place is really really expensive and the food also has no great options and It is not at all Hygienic. The pool was green, There was no stable water connection and when it came it was yellow. Living in the slums would be better.

Hotel rooms are good and stay is comfortable but food quality horrible service very poor . Hotel reception staff not fit for hospitality industry. Also the hotel charges additional charge in food as service charge which when asked to remove was refused by hotel staff. Stating they are not bothered about govt rules they make their own rules and follow that only. Not recommended for premium and luxury customer at all . Does not deserve to be part of best western group. Its like ordinary local hotel only. Also they charge extra for swimming pool usage charge which is ridiculous.

A wonderful quaint little property with a very hospitable staff. The pool is very refreshing and well maintained like the rest of the property. Food is alright, made better with the love of the staff. Bonus was a 4 year old Saint Bernard aptly called Bhola who drools his love on guests who show him affection. I will come back again