OVEL HOTEL - Hotel in Ludhiana - Ludhiana, India

Staff behavior is not gud. They want extra if we reached at hotel before 11 am. If we reach at hotel at 10 am they want 100 rs extra for 1 hours.

The stay was good except some aspects of the stay . Mr Gaurav Front desk receptionist was very humble and helpful , went out of the way to help us. Positive points. Good location, easily accessible , ola uber pick ups were available and quick too. front desk staff and the house keeping staff of the day time was very good and helpful specially Mr Gaurav. Rooms were spacious and had good interior . The way they give you bath towels is extraordinary . they serve packed bath towel. Their suite room is extraordinary except for the fact that the bathroom is very small. Negative points. Bathroom drainage was a bigtime issue. Toiletries were inadequate. No restaurants facility available and as well the food they order is very low quality , I had to throw away the whole packet. they have terrace which is shown to be accessible to all in goibibo but they don't allow you to use it.

The rooms are too small. No toiletries. For everything u have to call the reception including towels and it takes time. Ground staff is okay. Manager is creepy and just for a small delay in check out he was trying to "penalise" me with half the rent. Other reviews i feel aren't of guest as it was completely opposite of what is reviewed.

Never ask for their hotel kitchen foods. They don't give good quality foods. I marked that the Hotel gets foods from street vendors and send it in customer rooms as if they made in their own kitchen. In room AC was not working properly.

Fantastic place. Great staff. Well-maintained bathrooms and room. Very accessible near bus stand. You can stay without any doubts. In-hotel menu has wide variety.

They aren't the men of words! I called them and they told me the price 1200 per day and after 3 days when i reached there they changed up their minds and demanded me 1500 per day! Also i had a look on their rooms the rooms are congested and also not worthy for even 1200INR! Have a look before you book guys! Thank you Ovel Hotel for your lie!

I stayed for two nights in this hotel. Neat and clean rooms. room boy chotu's did best job . Overall experience of staying at hotel ovel good .I will visit again.

Very poor service by staff they were asking for changing the room again and again. Worst customer service ever. Rooms were not clean neither appliances were working.