ORRA Fine Jewellery - Jewelry store in Pune - Pune, India

I had enrolled for monthly Bhishi with Orra , Pavillion. I love their products and service. Entire crew Chetan, Aishwarya were very helpful & approachable. Recommend for good and trendy designs.

Very impressed with the service. Aishwarya is very kind and professional and really helped us find the best design . Very good designs available. They also took care of my kid while we were shopping by providing healthy snacks.

excellent service and very humble and polite staff special shout out to Mr. Amol and Ms. Aishwarya. Thank you for your service

Lovely collection, very professional and helpful staff... Staff is trained very well to understand the customer's needs and choice very quickly.. I haven't made a jewellery choice so quickly before and this was possible due to the superb sales executives.

Hi, I would like to appraise you of sheer negligence and extreme unprofessional conduct by your team in Pavillion mall. My name is Ashish Sharma. Me and my wife had ordered a couple ring on 17th Sept 2023. Due to size issue, the store made us order the ring for me, while I bought my wife's ring. I was told by the store person Aishwarya that the ring would be delivered in 30 days and she will try to get this before if possible. This was a good plan as it aligned to a personal milestone date. Come mid October, we were told it would be delivered 4th week of October. That way it was after our milestone. We had no choice but agreed. Then we were given date of 27th October. I enquired on 30th October and the ring was not done as yet. I got a third date of Saturday (today) and Aishwarya and Vishal (Another store guy), both assured sending the ring to my house. They took the address and all details. I kept asking for update and then extremely uncaring and absolutely hopeless unprofessional Aishwarya is trying to sweet talk me to accept a delivery tomorrow as they have other priority customers. What does it show: 1. Your team does not care about service. 2. Store is only bothered about acquiring customers and nothing to do with delivery 3. You as organization are agreeable to this behaviour... It's my misfortune that I ended working with you. Just getting a snazzy store does not make you better than a road side jewellery shop... which you unfortunately are... Hopeless brand...

I had a great experience purchasing diamonds. The staff is welcoming and considerate. Jeevan has guided me while purchasing. I will highly recommend it.

Very polite, patient sales team. Reasonable pricing with instalment options make purchases affordable Wide variety of designs for choosy customers

Here to buy something nice and special for my mom's..80 bday...and my wife's.... 52 bday. Loved the collection...the patience of your staff ...in fact its been a wonderful experience spending time in your store in The Pavillion Mall Pune. Thank you. Best regards Colonel Tushar S Bhakay.