Orchid Lake Resort - Resort hotel in Umiam - Ri Bhoi, India

Place is awesome landscape but being govt run resort maintenance is almost zero. Rooms are big but very poor condition with cockroach infested. But food n staffs are helpful. I came to know that this resort will be demolished soon for a 5 star hotel. So will miss this resort. I stay 3 times here

Beware of many fraud numbers floating everywhere online who claim to book your stay at orchid lake resort Shillong. This property should provide an authentic contact number for booking I enquired for stay and got to know that they are only giving wooden cottages to stay

I called their staff to enquire about the wedding venue charges. At first, the dude said he'd tell me in a while, but then made me wait for a long time and didn't answer, I cut the call thinking I would get a callback, but instead, I called up a second time, when I asked him about the charges, he rudely replies Aap WhatsApp korigi tabhi toh bataunga? And cuts the call. Where does this behaviour fit in the hospitality industry? If this were an ITC hotel, this staff in question would be jobless by now. Utterly cheap, disgusting, rude and uncivilized behaviour. I'll never visit this cheap place with a cheap staff.

We went to the restaurant. Had to wait almost 1/2 n hr to get a table. Food was ok. Not up to expection. Washrooms were pathetic. Very dirty.

it's maintenance is poor. food is 3 out of 5 only good thing is the location is good . But have to tell u that there is big scam going on about online booking via some fake google website. As far as i know its being booked via meghalaya tourism board this hotel is most most the time half filled and when u go for offline entry they will say no rooms available.( cz dey get salary,its better for them if rooms are empty).

This review is only for their restaurant. The service is good. We were all vegetarians so can comment only for veg dishes. The dishes were okay in taste. Nothing great. Their vegetable biryani was good.

As for the restaurant section of it , it needs a huge improvement in managing the place ,installing many number of fans or AC. The quality of food has been improved to some extent ,which is good .

Rooms and ambiance are good, but their food not up to mark. Nature lovers would likely enjoy the vast trees and lake.