Nidhivan Sarovar Portico, Vrindavan - Hotel in Vrindavan - Mathura, India

Overall decent hotel. Cleanliness needs to be improved. We had issues with room cleanliness. But they staff were eager to help us. (Of course tip goes a long way). Food is also decent. A lot of staff to attend to. Not walkable at all.

Overall experience was good. Staff is polite. We checked out one hour late but were not charged extra. We booked one room with three bed. When we entered third bed was missing. Seems busy season and someone like us checked out late. However the extra bed when brought in was very very ordinary folding bed. It was unbalanced. Tilting to one side more.

We did a walk in check in and while we did the formalities; they had our rooms ready with an extra bed. Our entire stay was comfortable and warm because of the staff. The travel desk guided us well, which made our trip comfortable and easy. I think the bathrooms need a little maintenance, otherwise what service and warmth!

Strength of the property is senior staff particularly GM and the dining staff. Restaurant is well organized, kitchen staff is courteous and the buffet is exceptionally great and delicious. The rooms needs renovation. BUT the front desk staff needs lot of improvements . Local boys at the front desk are harmful for the portico. These guys doesn't know politeness and hotel protocol.

This is an amazing Hotel but little offside from Varindavan but if you have your own vehicle then not an issue at all. Everyone is so friendly and welcoming. In room dining food was not good and sent wrong items in the Order but everything you eat inside the restaurant is delicious. The ambience is also great at the gallery and Dining area.

This is one of the premium propery in Vrindavan. this is very close to prem mandir and you can easily commute by local transport. I stayed with family for one night. Buffet dinner was very good. they have only veg options. overall it was a very good stay

The location of the hotel is good. The rooms are clean, the gym is neat and clean. It's a pure veg hotel and the food is good. We can easily get eRickshaws outside the hotel. The only issue is they charge 4x or 5x. So be careful while you board them.

Horrible experience, the whole property needs maintenance, bathroom and room are kept so dirty with spider web, the bed lower mattress doesn't have cover they liked so filth dirty, bathroom flush, mirror, washbasin corner was broken. We had asked for triple occupancy, the extra bed they placed was broken and they changed the bed and the second one was also broken, i didn't want to take a risk for the third damaged bed so i placed the mattress on the floor and slept. They called us for evening tea, saying it's complimentary and when we went there super excited for the tea, we were served with 30ml of tea and everything else chargeable even the cookies. So better order in your room. The dining area sitting upholstery is superbly dirty. The staff had one face, they don't respond to any thing.