New Kumar Hotel & Banquet - Hotel in Lucknow - Lucknow, India

Rooms were in very bad condition. They did not provide any service at all, we had to ask for each and every thing right from clean bed sheets to soap, door mats, etc... Tea was served in paper cups and was brought in a plastic bag bought from the stree vendor as their own restaurant was closed at that time. They did not consider of keeping the rooms ready before customer arrives. Not even a rupee was worth spending there! It was a complete waste of money!! I would give them ratings in minus!

The location is very convenient beside the Lucknow- Kanpur road and just in front of Alambagh bus stand metro station.However the location shown in map is confusing and need to be corrected. Room ambience is not good. No window. Staff behaviour is good and polite. Services are good.

Perfect location. / / Good rooms

The hotel is nearby the alambagh metro station and can be seen easily. This hotel is like having everything from basic amenities to advance one like A.c and geysers and tv. Cleanliness is quite good and the staff is very cooperating. Also , they do have their restaurant at the ground floor. The best thing is like very helpful and understanding staff. But price is little bit high otherwise its excellent.

Extremely disappointed!! I checked-in around 3:30am in the morning. The reception area looked good and that's the reason I choose to stay in the hotel. The room number 305 was a mess and hard to stay in, when the temperature outside was 10deg C. It was extremely cold. The bathroom didn't have any source of light and even in this shivering temperature there was no water geyser in the bathroom. The bedsheet was moist and blanket smelled disgusting( like somebody pee'ed ). I would have rated this hotel a half star if i could have. Update: After posting this review I got a call from the owner of the hotel. He was genuinely sorry and acknowledged my inconvenience during my stay at the hotel. He also promised to fix whatever is in bad condition. Henceforth I am updating my rating and giving him 3 star now instead of my initial 1 star.

The hotel was good. Staff was friendly and helping. Rooms were a tad but smaller but for two persons it's will suffice, same goes for washrooms as well- very small. But you don't have to live there your entire life, so for a day or two they are okayish. Overall the stay was peaceful.

Almost everything is 2 good room staff service vry nice .

facility of lift is not there. need more professional staff. its clean and bed sheet towel clean. food quality good. good for official travelling.