Neel Clinic - Hospital in Navi Mumbai - Raigad, India

I am forced to give 1* so that I can post this review. We visited this clinic around 10 pm when my spouse experienced chest pain. Unfortunately, our experience was not satisfactory. The process of getting an ECG reading was delayed and somewhat unprofessional. The nurses seemed inexperienced as they had to refer to videos to learn how to take an ECG reading & to ensure correct placement of the probes. At one point, my spouse even offered to put the probes on themselves due to the staff's difficulties. The situation improved when multiple nurses rushed to the ER and finally managed to obtain the ECG reading. However, I was surprised to see a charge of 500 rupees for this service, considering the challenges encountered. To address my spouse's medical concerns, we sought a second opinion from a different doctor who confirmed that it was a muscle spasm and nothing more serious. Furthermore, we encountered an issue with the payment process. The clinic had only one functioning card machine, and the staff seemed unfamiliar with its operation. Despite attempting various cards from different banks, both credit and debit, we were unable to complete the transaction. Ultimately, we had to make the payment in cash. I genuinely believe that a hospital or clinic's reputation is shaped not only by the medical professionals but also by the competence and professionalism of its staff. I won't recommend this clinic to others.

The doctor is very experienced and knows what treatment plan to curate for the patients. Hospital is really very nice and staff are really very helpful and cooperative . The staff is really helpful and supportive. The hospital provides 24x7 availability of doctors, nurses and social workers for the treatment.

Excellent Services, Divine Touch, Carring, Medical Excellence, Multiple Facilities under one roof, Well Trained Staff, Divine Garbhsanskar Special Services, 24*7 Service availability, emergency Services, only ICU in New Panvel

Worst hospital ever I have seen in my entire life.Because of doctor's & staff also procedure of treatment too much carelessness

Wonderful Places and Good Staff , All the staff here talk very nicely and also take good care.

Rat infested place.. too much mosquito.. they give unnecessary medication... as they have their own medical I don't think they even use it on icu patients... it's just the game of money try to avoid this hospital.. worst part is I haven't seen rats in hospital surroundings...

The clinic we can trust upon.. Very good doctors and staff..

Worst hospital and Dr might be experienced but explains nothing when asked. Your doubts are not cleared. Unable to solve your problems in case of maternity also. Plays game of fear.If you are feared then be ready to loose money Money making is only objective here... Unnecessary medicine even if not required in our case of pregnancy.Fyi not recommended this hospital at all...by god's grace I happen to take another doc advice and came to know all medicine was irrelevant. Not at all recommended in any case of maternity...if you want to save life and money both.