National Heart Institute - Heart hospital in New Delhi - South, India

Completely non-cooperative businessmen. Hot water supply doesn't work (deluxe room, admitted for a week), staff using kettles in bathrooms. Unused medicines taken away, not adjusted in final bill. Guess what ? They even charge u for toilet paper, facial tissues & drinking water supplied in kettles on daily basis which are part of patient's housekeeping.

A hospital without emergency they take patients directly into ICCU and put u in between patients who are on ventilators. Worst hospital I have ever seen... They admit the patients and increase their bill without gaining any proper treatment. Doctors didn't respond to the attendees about the situation of the patients. They stop you from going inside with the patient, make you wait outside, and do not give updates about the patient.

A hospital without emergency Still working They take ur patient into ICU for normal fever and put u in between patients who are on ventilators I mean worst of worst I have ever seen

Very expansive. A retired old man of 84 getting pension 30 k are been charge 45-60 k per day. Medicine at MRP. Charges not Questnable. Bill out of mind bit at all understand Dr are No mor God they are businessman Nir ready to leave the patient. Relatives are crying as demand of money every day on common announcements feels ashamed

My self raj rani verma I was admitted at national heart hospital for 5 day the overall experience is good there staff behaviour, the doctors and the all persons who care me was good at behaviour but 1 thing I can say against this hospital that these doctors and staff is only there for there money because when I admit in this hospital I was only suffering from fever but their doctors announced that in my lungs there was some dots and admitted me for 5 days and after this they ask for heavy Bill's but u can go there if you didn't afraid of heavy bills

The doctors are excellent compared to rip off like aashlok but everything else in the hospital is designed to insult or humiliate either the patient or their family. We only return for the quality of the Dr. Imagine paying 7k per night for a double room and being told the patient family is not entitled to a pillow or bedsheets or a glass for water. We are expected to bring our own linen and crockery to an ac room. Why not charge Rs10 per night extra and provide the 3 essentials for any attendant? Only a single hand towel is provided for 2 patients and 2 attendants which is disgusting and unhygienic. No landline intercom is provided in the room which is 20 to 30 per night extra cost so you have to walk to the nurse's station to order food or take a call from the kitchen. Absolutely discourteous and unprofessional. Who will refuse to pay 7050 per night to get the 4 additional facilities instead of 7000

Visited for annual health check up, receptionist charged for one of the test twice without knowing it is already included in the previous test. For refund, they made me go back to them five times. Cherry on the top, they completely forgot the ECG. Needless to say there was no ward boy to guide you to test departments. Never going back to this place.

Doctors are considered next to God because of their ability to protect and save lives. But NHI seems like a bunch of greedy folks. Most greedy and money-minded Hospital. I had a consistent fever for 2 days and came to NHI where Dr. Adarsh Kumar asked to get citi scan of my PNS, Chest, and abdomen. I was frightened by the Doctor saying that you have a severe sinus infection and I needed to be hospitalized for 6 days. That was my mistake I did not take a second opinion and did whatever the Doctor said. My insurance claim was getting denied by saying hospitalization is not required. I asked Dr. Adarsh to connect with the TPA of NHI and see the reason. He bluntly said why should I go to them, they should come to me. Being patient I had connect Doctor and TPA. He kept me in the hospital for 6 days and the room charge was 10K per day. He was not able to justify the hospitalization to Doctor of Insurance and finally, it got denied and I had to pay 1 Lakh 15 thousand bill in the hospital. After one week I got the report investigated by 2 different doctors and I was told there is nothing serious in it. You just take steam. I would not at all recommend this hospital and please stay away from this hospital.