Naruvi Hospitals - Hospital in Vellore - Vellore, India

I had taken my father for his Executive health check up. It was almost 3.30PM when we exited the hospital following all the tests, extra tests (suggested by doctors) with full report and medicines in hand and had entered into hospital at 6.30AM. I liked the process, people and environment there and the diagnosis procedure and medicine prescriptions. As we know that there would be chance for improvement in everything, what I feel is there is a medium or a person missing in between who has to collect our appointment letter to pass it on to doctor for calling inside. We have to manually open the door and keep our file inside or give it to someone inside which would be awkward many times as there will be patients inside already. Rest everything is well and good! Note: you would be given with a helpline phone number where you get help and information each and every time you require or whenever you are in confusion. They don't feel anything when someone troubles them asking too much information or too many calls. Had seen it personally. I have read many negative reviews on this particular hospital. Not sure why they had faced those issues but below are the facts that might be the root cause. Security shouting at people: yes, they do question if you don't inform them regarding your entry to the hospital which is their responsibility. Unavailability of doctors: yes, it do happen in many hospitals only during emergencies. No one can predict emergency and we can't take any doctor for granted as they would be busy saving someone's life which we should understand and act accordingly and for sure, if you are under emergency situation, they would definitely give you the priority. Rude behaviour of the staff: I didn't encounter such acts during my visit. Everyone was very helpful and kind in providing information and clearing doubts even if asked for the 4th time the same question. I had noticed some people speaking loud over phones inside hospital while waiting for doctor's appointment which will make other people nervous and create a disturbing environment. During these times, any one who is responsible to keep the environment calm and quiet behave accordingly to keep the other person calm which is the least behavioural aspect from any patient and they don't follow it. I have to thank personally Miss. Sapna for her kind gesture and timely communication each and every time during the tests and consultations. It's not only with us, had seen her engaging and helping each and everyone approaching her for help. Most recommended hospital for the people in and around Chittoor!!! Apologies for this long review. (First of my kind)

I have admitted my mother yesterday for her leg fracture doctors are soo doctors, treatment was nice but IPD services was very worst, securities are not polite using very rude tone treating patients like govt hospital and regarding this issue I requested to see the IPD manager for to complaint this issue, IPD manager was not active enough to sort out this kind of issues happening in the floor. Ground floor lift security also very worst behaviour.. Management should take action against this kind of staffs. Not recommended for IPD

The best hospital Vellore with a lot of neat and clean environments, patients care and friendly doctor and staff. The hospital deals with outpatients, emergency cases and inpatient cases saperately. They have cafeteria, hygienic toilets, and a lot of space for sitting patients and attendee. A good space for parking vehicles of patients and attendee. They have good management for taking care of each section of hospital. Only drawbacki I find that they have only one place for registration of all outpatients, billing and all. Alternatively I suggest to make the option for online payments via self-service terminal for given service by using debit/credit card or by UPI that's make life easier for atleast 50% of customers..

Naruvi Multy speciality Hospitals is located in Collector office road, Bangalore - Chennai national highway, Vellore. A very good Hospital and with lot of new and latest equipment's. Best environmental. The Doctor's and nurse's and other staffs were friendly with the patients. The canteen is also well maintained. Escalator is also available. The toilets were well hygienically maintained. Parking area is well maintained. The registration is one place, so that delayed and take more waiting time. Totally Best and Good Hospital.

Really Great Hospital, I had severe Deviated Septum and Dr Nadhiya mam suggested surgery to me, I was afraid because of surgery but surgery is my final hope. Surgery and Take care by Dr.Nadhiya mam and thofial sir is fine. Post surgery staying in hospital is excellent and Nurses taking care well, Especially first day of surgery I was literally crying because of pain and keep on calling nurses for pain(nearly seven times), every time he came and helped me lot that nurse name is Krishna. Housekeeping and food quality is nyc.Totally the amount I paid for what I got is really full filling and Happy, Hope Naruvi is the next eye opener for vellore and TV Malai peoples.

Hospital is good but you won't get after treatment support as no one can attend your call on any given number. Where is the operator? I don't know what is the management doing and how to fix it, It is very much essential to attend the call to address after treatment complications. I am trying since yesterday on all numbers but not attended.

The facility is neatly maintained and is spacious enough for the quantum of crowd visiting here. There are around 11 floors but with enough lifts with lil waiting time. The fees and charges are very high and they do several tests in combination for diagnosis stating that the same is required for accurate analysis of the disease. The patient has to succumb to the expensive treatment procedures. Most of the staff here are found to be with carefree and casual attitude. Some of them are very rude with patients. Many times followup is required with doctor assistants, receptionists, operators etc. to push your file. There seem to be many missing links between various counters/sections. EOD the patient keeps running around and suffers.

1.Far better then CMC. 2. Staffs behaviour is good. 3.Costing also similar like CMC. 4. They favour their relative patients. You need to raise your voice 5. Every process is very slow, it takes lot of time. 5. Cafeteria is small and they cannot manage in lunch time, food is very costly, food is good, but overpriced, as no restaurant is nearby, patients dont have any other options.