Narayana Gastro & Liver Center - Hospital in Khammam - Khammam, India

My overall experience at Narayana hospital was deeply unsatisfactory. The staff's rude behavior, lack of empathy, excessive wait times, and poor communication left me feeling frustrated and disappointed. It is disheartening to encounter such issues in a healthcare setting where empathy and professionalism are expected. Based on my experience, I cannot, in good conscience, recommend this hospital to others. I believe there are significant improvements needed in staff training, customer service, and efficiency to provide a more positive patient experience.

Worst experience , Please learn to respect patients, Rude staff behavior, Noone responds politely, Treatment maybe good but with this kind of arrogance patients don't feel better. NEVER EVER GO TO THIS HOSPITAL!! I SAID NEVER!!!

A very good place for Gastro and liver problems ,treatment was very good ,nice and friendly doctor

Very bad in terms of time management. Patients have to wait hours together to get the medication. Scanning is not available so need to get it done from outside. Staff has no clue what they are doing. No proper information will be given to you. "Hospital staff will tell you that patients from past 3 days are still waiting in line so you also should wait". If your new to This hospital, I would not recommend.

Senior Doc for gastro problems. Well maintained hospital. Parking place is available.

Not once, twice I had bad experience with this money minded doctor. Please don't go behind fame, look for humanity as worse management, he don't even get to see a patient. He plays with critical cases and demand money. He have been treating my father from quite long time still when we took him in critical condition he denied my father's admission in the midnight as he thinks we can't pay as he can loot and suggested to take him to Mamatha or NIMS. Really no ethics or humanity. I really don't recommend to go here unless you have no other option left in Khammam.

Money minded doctor and staff and bad on treatment and irresponsible behaviour. Recently I have taken my uncle to this hospital and faced lot of problems in treatment. Previously I have taken to hospital they have diagnosis all check ups and then same day I have taken to settypalli Nageswarrao it means narayana hospital they diagnosed again and I asked the nurse I have taken that reports 3 hours back you can treat on that reports. They said we have perfect diagnosis all are fake. Doctor knows everything that my uncle have hernia and want to operate but doctor checked all and kept my uncle in ICU for two days and they collect 53000 and transferred to Sri harsha doctor in arogya hospital. In Narayana hospital all staff didn't say nothing and they charge separate for oxygen.

The treatment was fine. But the attitude towards the patients and their relatives by the staff is poor. They switch off the lift and expect people who are assisting the patients to climb the stairs three floors high. When asked they say that the lift is just for the patients.