Mi Service Center, Porur, Chennai, Tamil Nadu (Radiant) - Mobile phone repair shop in Chennai - Chennai, India

This is the worst service center I have ever seen . No response given . I have called them 20 times but not answering. When we enquire about this they are answering lethagically. Worst customer service. I gave my phone 15 days ago but till now it is not been serviced . Kindly please avoid this service center and better try to reach some other.

Recently visited this place for an issue. I was totally upset and i have never imagined a service center like this. They haven't even switched on the AC's. People are bugging the representatives like anything for a longer wait time than usual. Now their systems are down (4/4/2018) and they can't give replacement even if your product is covered under warranty. So make a call before visiting the center . This shop's manager should must be enquired for all the above mentioned issues. Note: The 3 stars given for the executives who are so calm and had lot of patience in attending the irated customers.

Why don't we change name to Rich Street marketing team? this happened not to me only. service center employees are recommending (Not giving suggestion, direct promotion/marking only )to go to Mount road rich street. I thought this marketing was to me only but recommending to most person who came today for repair (small software issue, camera issue, flash issue, battery issue) . then Why you running shop name as Mi Service center.

1. I really appreciate how you handled the customer and listened to their complaints. 2. I had an amazing experience with this service center The customer service was top-notch 3. Very quick response.

This particular center is really good. From the reception staff to the service technician, all are well qualified and they really care for our service. The place is located on the 1st floor of the building and there are no lift facility available. The enterance to the staircase is located on the left side of the compound.

FCFS followed correctly. Sudhakar and Anand ensures each customer is addressed at the earliest possible. Their response to queries give good clarity to customer. Overall very good prompt and fast service rendered to customers.

I think this will be the worst Mi service centre I ever visited, I gave my phone for service, they said will give back in 5days it has been 2 weeks the phone is not repaired , more than 25 times we call they don't lift the call, even after explanation of problem they don't respond even positive manner, they don't the responsibility of intimation about the service delay to the customer. Customer has to call 30 to 40 then they will answer, or let the customer come from far, let his time wasted. Using mi phones from 2016 till now I never seen a service like this, and don't feel like using new MI phone anymore.

Worst ever solutions, problems are natural but the problem has to be solve by the service centre, but they won't do that, they suggest me to use the device for additional 2days after the problem but they saying now you can't replace because the replacement policy duration was closed. if your new mobile got any issue throw it to the dustbin and go to the another option, because they won't solve your product problem. why telling this because i already wasted my time, you guys don't waste your time with them. if you have any issue in new products, file a case in consumer court like me, today i suited a case againt them, they need to give explanation doing this kind of fraud works