Mi Home - Cell phone store in Kolkata - 24 Paraganas North, India

Good, but they don't have all variets from a particular model.

Terrible experience.Mi has no service centre In kolkata for tv.Purchased a 43 inch tv but within 2 years panel got damaged. I have complained for repair as I purchased extended warranty.Its already 1 month over and when ever I'm contacting customer care they are misleading.

Pathetic experience.They are openly doing fraud with their customers.The staff of the store are not at all experienced and cooperative . They suggested me a wrong product and sold a defective charger to me They took the money first and then opened the charger and when i found it defective and asked for exchange or refund my money, they did not do so moreover they did manipulation with me by putting my phone on charge with another charger and showed that the phone is getting charged with the new charger i bought , I caught them redhanded while they were doing this manipulation with me still they did not accept their mistake and refund my money or exchanged the charger .I had to bck home with the defective charger which is of no use for me. Extremely poor experience .

Overall very good experience. Products are good. Staff behaviour very good. Thery are knowledgeable...

Pathetic experience as after purchasing MI tv 43 inches, 1 month ago the panel of our TV got damaged, as we complained about this, they are making us wait for days after days but still we haven't got our panel. They are telling that it would take fifteen days but a month has passed still haven't repaired our TV yet. Worst experience and awful service.

Visited last night to purchase a router, Very rude behaviour by the sales person, not only me , his tone was very rude towards every customers

Misguided and sold improper products. I asked for a 33w turbocharging cable and also while purchasing I showed them my existing cable, charger head, and phone. They sold me a normal c type cable and said it will be the same. Later I found the cable they sold me is not a 33w turbo cable. Called them, and they first denied the order return or exchange, later when I explained to them that the cable they sold supports up to 22.5w and and they sold me the wrong product, they finally asked to come and get a refund. The point is not to refund or exchange or return. The point is misguidance, wrong product pitch, no technical knowledge, and not even understanding the customer's needs. A big zero For this store.

Overall a good collection. Staffs are very knowledgeable and supportive