Meghna Residency - Hotel in Thiruvananthapuram - Thiruvananthapuram, India

God sake, please don't use this place. I was waiting in the reception for 30 Minutes and no one turned up. Even after me booking for 3 adult and paid 1700 rupees per day they waked the third person to sleep on the floor, toilet is stinking. I never seen such a worst place to stay in this whole world.

I was left with no alternative but to book this place, and it turned out to be a worst experience. The staff is rude and lacked cooperation, the beds were uncomfortably small, and the bathroom locks were faulty. The rooms themselves were far from ideal. The only good thing is the proximity to the temple. My strong recommendation would be to avoid booking this hotel altogether.

A 300 to 400 range stay given at 1000. Had a nightmare of stay here. I had made the booking via MakeMyTrip and also called the property to confirm the booking. 8 reached the property by 11.00PM as my train was late by 4 hours. My name wasn't there in the booking register (a handwritten one with name of guests booked for the day). Then they asked for booking voucher, payment proof, booking date and probably everything. Since my part was ok the receptionist called someone over phone and at last got the key after 15-20 minutes of discussions over phone. Now coming to the room : It was in 3rd floor and no lift is there. The door was kind of jammed at lower portion and the receptionist himself struggled to get it open with some pushing and kicking on the door. When opened we were really disappointed to see the room. The bedsheets was with full of stains and dirty. And we spread the blanket over it to sleep. No hangers for our cloth. No telephone to reach reception and no water provided. The bed can't be said a double bed. It was small for 2 persons. Struggled to lock the door from inside. The key wasn't locking properly. The fan was making a noise which really affected our sleep. When we went asleep somehow a heavy rain started and we felt some water drizzles inside the room. No hot water in the bathroom and a too small bathroom. These are the things that I can now recollect. Meghna residency disappointed me very much.

We booked Booked 2 rooms via Agoda 2 months in advance. When we went there they said the room we booked was not available and asked us to pay 700rs extra for the available room. After talking to agoda customer care they agreed to reimburse the extra paid. But then the hotel refused to give the room. Hotel then told the rooms are not available even though we agreed to pay extra 700/-. We were standing in the road for 2 hours with kid and had look for another hotel. Manager's attitude was very rude.

A couple of months ago, we booked 2 non-air-conditioned rooms through Agoda. At the property, they told us there was only one non-AC room available, and the second one would cost an additional fee. As a result, we contacted Agoda. Agoda said to get a receipt from the hotel so they can refund the money. It was impossible to get the bill from the hotel owner. As a result, we contacted agoda again. The discussion lasted for 2.5 hours. After that agoda team said they will refund the amount even without the bill. But the hotel guy is not ready to give the room they asked us to leave the hotel in a rude manner.

Very Friendly Customer service . They are providing utmost privacy. Rooms are clean and have enough space. Bathrooms are very neat clean

Rooms are neat and have enough space. We spent two days there. The first day we spent in a non ac room. Which was so good and 1000Rs charged without any advanced booking. Next day they offer an AC room with 2000Rs as no non Ac room available for that day. But that room is not up to the expections bathroom equipment was complaint. I didn't think it was worth the money. Also i am advising to book before you go to any hotel else they will change the rooms and rent rate with excuses . I came to know the book through "makemytrip" was the cheapest.

Rooms are very clean and neat. Staffs service are excellent . The residency also in very beautiful location God's state Kerala. Wow