Medicover Hospitals - Hospital in Visakhapatnam - Visakhapatanam, India

The first impression is the best impression... 1. The organisation of the hospital is really commendable. 2. A lot of patients and their attendants are visit the hospital daily, but still the hospital is maintaining cleanness and hygiene in general wards, waiting areas, entrance and other cabins. 3. Paid accommodation is available for long distance patients and thier attendants. 4. One small canteen is available in ground floor. You can buy tea, coffee, snacks and some packed food for breakfast, lunch and dinner. 4. "Aarogya Sree" facility also available and the office for the same is located at ground floor near reception.

Hi all, very Unhygienic place for patients, there is no responsible Housekeeping staff or supervisor to look after the cleaning activities. Our patient admitted on Friday I.e 29th Sep2023 onwards basements water got staged near entry steps. Request hospital staff to clear the water or close the basement area. Many of the patients walking in the water and carrying contaminated water to 1st floor reception. Which is making reception dirty. If water is not cleared in few more days, there will be development of mosquitoes which results in dengue or other category fevers. Which helps hospital management acquire some more income. Regards 5th Floor ICU patient attendant.

Patient was admitted with brain stroke in an unconscious condition. Shifted to MICU - 4 from emergency. Firstly we are very thankful to Dr. Sathya Rao sir for his experienced treatment. Secondly I appreciate the hard work of nurses for monitoring the patient 24/7 Particularly Nurse Shanthi.( emp: 27464) had treated the patient up to her excellency in a very experienced way. Very thankful to her. These hardworking nurses with sincerity to be duly noted by the management. Thank you.

1. Excellent Doctor's, Technician's and Supporting Staff. 2. Well maintained reception area / first floor 3. Improper parking area 4. Poor maintenance of lifts / elevators. Lot of waiting. Which one works, depends on the patient's luck. 5. Toilets not well maintained. Water logging.

This is regarding medic-over hospital review Doctor G Sreedhar sir are experts for surgery but I never faced this type of management issues. Worst management. Except nurses no one was taking any responsibility on patients. I thought please take this to higher management. Coming back to insurance if they find any difficulties they are not reaching to guardians. Placing entire file in block status. Patient needs to follow up with every insurance folk. Note:- Nurses doing very good job. Sharon , Rona , k Bhavani ,On time they are providing all required vaccinations to patients in time. Observation:- 1. Doctors performing their job properly 2. Insurance team was not taking any responsibility 3. They don't know what format will be help-full to claim Insurence. Sometimes they were asking letter heads in Telugu. When they receive any queries they are taking any action. Customers needs to follow up with insurance team My humble request please take an action on this. If management won't take any action this definitely reputation of hospital will damage due to this unnecessary related stuff. 4. Regarding food is also not good. If we ordering from outside they were not allowing to inside.

Highlights: 1) Hospital with good doctors like K.Satya Rao, K.Venkateswarlu 2) OP timings & services were good 3) The ambience was good. Neat and clean. 4) You may get doctor OP appointments directly reaching this place 5) Goid parking [P] space for cars and bikes 6) Good canteen/cafeteria : 1) The washrooms were not cleaned thoroughly and no locks for the doors 2) There is no discount on medicines bought in the inside pharmacy. Not even minimum 3) Some of the staff members at reception were not aware of doctors' availability 4) Only one lift was operated even in the peak times Overall not a bad experience. All I need doctors appointment. That's it.

Worst hospital ever. Pathetic experience. First they will say that the doctor is available. After the bill they will say the doctor is in procedure and cannot attend the OP patients. CGHS patients are being treated like beggars here. Even though there are two doctors available of same speciality, CGHS patients will be given appointment of the doctor who is less visited or on procedures. The hospitality staff(nurses, receptionists were polite and no complaints about the) Strongly recommend to avoid this hospital if you have self respect and value your time.

Doctors and all staffs are very polite and helps too. Also their cleanings are very appreciating. Every day so many patients are coming to this hospital also they are handling all very well.