Medanta-The Medicity, Gurugram - Hospital in Gurugram - Gurugram, India

Very neat place. We went there to donate blood and the management was good that we don't have to wait for too long. Quite expensive though but is a good hospital.

A wonderful hospital. Its a multi speciality hospital. The hospital is well equipped and can handle all ailments in luding serious ones too. Doctors are very experienced. Latest machines and diognestic instruments are available. Its a self contained hospital. And not terribly expensive. The nursing and support staff is very friendly and helpful.

One of the leading Top Most Hospital in India. All the major facilities are available. None of the disease is not curable here. Only the issue is that Charges are not affordable by a average Indians. Central Govt should make a capping on charges. Else make these kind of hospital in every state capital. Indian population is growing like anything and we are still very slow in medicine industry

Due to negligence and contradictory opinions of two doctors, we had to readmit our patient and faced inconvenience and discomfort. The communication is poor and there is a level of uncertainty and randomness always. Even after the second time discharge the condition of the patient is not satisfactory. Doctors also need to be trained on their behaviour and communication skills. A doctor can not look clueless and behave rudely. On call assistance is also poor. People who pick calls do not listen to the problem and have a default response of calling the patient to OPD, every time. They are not even concern about the condition of the patient.

This hospital is very big with full of facilities. Too much neat and tidy. Doctors are very helpful and genuine. Even I saw too many foreigners who came from different different countries like Afghanistan, Egypt, Africa, Azerbaijan ect. Even there is food court where u can eat whatever u like to. Too many good brands available.

Best hospital and satisfying treatment with very humble staffs and doctors, well maintained and clean environment. All the necessary public convenience are easily available on everywhere, Lil expensive but worthy. Well connected to transport and metro.

It's a good hospital because of Doctor's only. Doctor's are really good and cooperative. But that helps only the patient. What about attendants and Bill settlement. I will simply say pathetic. So system of taking final payment. Everybody has a high attitude as if attendants are good for nothing or liability to them. Cash counter toh behaviour silently is like "ABB TUM KAHAN JAONGE. HUMKO TOH JHELNA PADEGA." Nobody has any information or say correct information. Cashier like Dipak knowing very well that he will not take payment of cash paying patient keeps attendants on wait and latter when it's noticed by attendants and they approach cash counter then the file is extracted foe payments. Food area toh is like "YA TOH BHUKE RAHO YA PHIR HUM JO KARDE DE DEY WOH KHA LO" Parking area is like "HARI HOSPITAL KE PARKING MAIN GADI LAYE HO TOH PAISE DE KE JAO. UPAR JO PAYMENT KIYA WOH TOH DOCTOR HOSPITAL KA THA. HOSPITAL PARKING TODI HI DETA HAIN APNEY PATIENT YA UNKE ATTENDENT KE LIYE." HOPE THIS GOES TO NOTICE OF SOME MEDANTA TEAM MEMBER WHO IS WILLING TO CORRECT SUCH THINGS Before leaving hospital had to visit Pharmacy. Behaviour of Harish really pathetic. Medicine nahi hain ji. On asking Alternate kya hain doctor se puch lijiye. Nahi nahi aap jao aur pata kar ke aao. We cannot help. It seems nobody has any sympathy empathy towards patients or attendants. Was never expected from such a big brand. But Doctor's and Nurse really helpful. But a multispeciality hospital is much above Only treatment. But admitted patient find a lot difficulty with the poor quality food. Which in general nobody would if not hungry. But no choice at all. Food or service really removing choice for your preference. Like with my experience 3years back I already decided to change MEDANTA from my 1st preference list. The way discharge is effected as if they don't know about Delhi or NCR areas, since any discharged patient has to travel on an average 2hours to reach home and your discharge team already consumes the most of the time. Imagine your family member discharged by doctor at 9:45am and discharge team completes discharge formality after 2:30pm and how much the attended had to go through in this period. Just think. You are in the world's most noble profession. You are termed as next to GOD and GOD always loves its humans and beings. Strange but true. Your telephone department takes calls. Takes multiple minute details and results are just zero. The problem is neither resolved nor the concerned department is connected. Lastly you reach hospital and get the solution, again by requesting counter to counter. You are a big hospital people come to you for relief of pain and agony and this is not expected in anywhere in the world. Your little compassionate touch and interaction can make a lot of difference in family which is already suffering and with you. Your Mr. Arjun at counter no 1 at 3rd floor is like give payment give payment but for what purpose he doesnot know or want to listen or understand. After repeated explaining he found details and then sorted. Not willing to cooperate. Your counter or room no. 6 at ground floor told us that, for insurance claims form signature, after signing three pages he told ab aap log apne aap sign kar lena and didn't stamp sign further pages. What type of reply or behaviour unable to understand. Meditronics people for heart pace maker real *****. They will keep patient Waiting outside for hours and reason being they are never in the room for check up. After implant they will not issue certificate of implant (15days minimum it takes as per them) whereas doctors give fit to fly confirmation in 7 to 8 days. When you talk to people like Mr. Pramal Kumar. After 3 to 4 follow up he responds and they says I am giving in 2 minutes / 3minutes. Oh I came out side like after four such ******* replies then at last he says abhi toh 3/4 din lagega. On asking but u were saying giving in 2minutes now days why and reply is like "Yes, toh kya. Nahi de sakta." Is this way Medanta treats. Poor and pathetic

Hospital-Doctors and nurses here are good but the Guards should have some kind of Ethics, I don't know why this guards are so rude..most worst experience with this two guard. Attendent are unlucky if this two person are on duty. Feeling pity for the patient plus attendent. I respect their rules and regulations but it should b applied equally for all. We spend lakhs n lakhs of Rs here and we expect some welcoming attitude from everyone. Totally upset with this two guard behavior...! or else everything is good here. Only this two guards. Would have given 5 star but because of this two guards..1star