McDonald's - Fast food restaurant in Navi Mumbai - Thane, India

Great Experience at McDonald's They have self-order kiosks, which made the ordering process incredibly convenient. These kiosks were abundant, allowing customers to place their orders quickly and accurately. The staff at this McDonald's location also deserves recognition. They were always ready to assist and create a friendly atmosphere. Their helpful and welcoming attitude added to the overall positive vibe of the restaurant. Moreover, the restaurant's seating area was comfortable and inviting, making it a pleasant place to enjoy a meal. My visit to McDonald's left me with a great impression, thanks to the convenience of self-order kiosks, the excellent staff, and the enjoyable dining environment. I would highly recommend this location for a satisfying dining experience.

My recent visit to McDonald's left me with a mix of positive and negative impressions. On the positive side, the staff demonstrated efficiency and courtesy during the ordering process. The service was relatively quick, and the restaurant appeared clean and well-maintained. However, the food quality was somewhat inconsistent. While the classic items like Big Mac and fries met expectations, some of the newer additions lacked the same level of taste and freshness. Additionally, the seating area seemed a bit crowded, making it challenging to find a comfortable spot during peak hours. One notable positive was the adherence to safety protocols. The staff diligently enforced mask-wearing and ensured that tables were regularly sanitized, contributing to a sense of cleanliness and hygiene. In conclusion, the McDonald's experience was a mix of highs and lows. It excelled in terms of service efficiency and safety measures, but there's room for improvement in food quality and the overall ambiance of the seating area.

Food preparation and quality is very nice but the staff service is little not good so far. When you try to do multiple order by McDonald's app they will get confused about numbering of order.

I ordered a burgers. Your staff didn't even put sauce in it. The staff in Belapur McDonald's provide such horrible service. They are usually Playing joking or running around. I took a take away as I was traveling and this is what I got. Please hire a manger that might help improving the service or atleast hire better staff.

I would say this is one of the best mcd restaurants. Have always got room to dine and never have to wait. It's clean too. This restaurant is not self service. Once you will place and order they will provide a token and order will arrive at your table. Staff is gentle and polite. For food I don't need to describe as I think it's same in all mcd restaurants or take away.

Friendly staff, they need to lift the dull ambience a bit. Touch kiosks are very buggy and rarely can read QR codes correctly. The app, remains, horrid.

18 September 2022. Update: McDonald's seems to have taken a step ahead in the game by what seems to be an all women staff restaurant. The cleanliness is top-notch with a good seating capacity. There are multiple seating options: with friends, family and colleagues. They have given provision to work from restaurant. It's also a great place to work from. It gives you multiple options on food menu and the ambience is soothing and calm. It is not noisy which makes it a great place to conduct small meetings. Talking about the staff, they are helpful and the person at counter is sharp and informs and the offers and the best way to order. There is no long queue as there are multiple counters where you can order food. The staff guides you to order from the touch panel, is a seamless process and a good experience. The service was quick and food was as always great. 12 June 2020. It has take away right now. Safety measures are taken by the staff very well. The queue was managed well by the staff. Kudos to McDonald's for giving a great Service.

The table service which I have received today was good else my previous experience a few years back was not pleasant. Coming the atmosphere, tables are not cleaned immediately, the Washroom stings, some of the seats are worn out and some look very old and soiled. The washroom is not maintained. Beggars often linger around this McDonald's store and they are often seen looking at us and asking us to offer what we are eating, this makes us very UnComfortable to eat. They should not be allowed to peep in or stand at the entrance door. The Operational Manager and his team must follow the standards of the brand and food industry...