mayura international hotel - Hotel in Hassan - Hassan, India

I came here as a part of your program. Only for getting fresh and having food. So can't say much about stay and service. But one thing most notable was a very nice breakfast.

I stayed here because of some issue with my car during a trip to Sakleshpur. Mahindra showroom was near from the hotel that's why chosen this hotel. I made mistake by choosing this hotel . Actually Hotel Rama is also near to the showroom (on same road) but it was 200Rs expensive than this hotel. I was trying to make payment using UPI and that payment got stuck due to technical issue. So receptionist asked us to pay it in cash. So I withdrawn some cash from ATM which is in same hotel and made payment. So he assured me that if that payment get successful he will refund me the amount. Now it's been 1 month i'm chasing this guy and he is not ready to give my money back. So I tried to save 200Rs and landed up losing 1600Rs more. I regret my decision to choose this hotel.

Manager was very rude. Did not help with anything. Hot water available only after waiting for 1hr in the morning. TV, AC not working. One of our rooms was stinking with cigarette smell. Not recommended, especially for family.

My friend discovered he was charged twice for his stay, fake promises were made to resolve the issue, double charging guests is a serious oversight. "In search of good hotels, do consider hotel Rama"

The rooms were good quality. The toilet and the whole space were clean and every essentials were there in the rooms. Enough ventilation is provided. The toilets have good exhaust air systems so it feels fresh. These are the positives i felt. The negatives are that the cloth kn the bed wat dirty as hell. It felt like it was never cleaned. So better use your own. The taps were sometimes leaking. The noise of the leaking water was disturbing all night. The rooms are not nouse sealed. So you can hear everything from the corridor.

My friend stayed here. At the time of checkout he made payment twice because of the technical issues. So they promised to return money post confirmation. Then after couple of days they confirmed that they got double payment but now they are not giving me refund.

Rooms are good. Washrooms are average. All facilities provided. Friendly staff.

Please don't trust, due to technical glitch, did payment twice through UPI, initially promised to refund the amount but after couple of follow ups and request refused to do so.