MAYFAIR Spa Resort & Casino, Gangtok - Hotel in Gangtok, Ranipool - East District, India

Worst worst worst place. Casino is pathetic. They give you falce packages just to fill in the crowd. No proper communication. Food of casino is below par average worst than a road side restaurant. Choose for other casinos in Gangtok but not this one. Won't recommend it again. Very very very disappointed

Just one thing-The guy at the reception ( on night duty) was very hospitable. He arranged a mini surprise for our fam celebration at a very short notice.(I must say that the night staff were better than day ones).

I recently had the pleasure of staying at the MAYFAIR Spa Resort & Casino in Gangtok. Overall, it was a fantastic experience. We booked a deluxe room with a balcony, but unfortunately, our room faced the basketball court, which meant we didn't have a good view. This was the only downside of our stay. However The room itself was spacious and comfortable, providing a pleasant stay. The bathroom was also well-maintained and of high quality. Despite this minor inconvenience, the hotel provided superb service and hospitality throughout our stay. The staff was incredibly friendly and attentive, ensuring that all our needs were met promptly. The room service was also good. The hotel truly lives up to its five-star rating. One of the highlights of our stay was the food. The quality was top-notch, and there was ample variety available for both vegetarian and non-vegetarian preferences. We thoroughly enjoyed every meal we had at the hotel. What impressed me the most was the hotel's attention to detail when it came to accommodating families. As I was staying with an infant, the hotel provided complimentary customized baby meals, which was a thoughtful gesture. They also had sterilization facilities available on the property, which added to the convenience. The only drawback I encountered was the location of the basketball court. The noise from people playing could be heard slightly in the room, even with the balcony closed. However, this was a minor issue that didn't significantly affect our overall experience. Unfortunately, I didn't get a chance to try the casino, so I cannot comment on that aspect of the property. In conclusion, the MAYFAIR Spa Resort & Casino in Gangtok is a truly five-star hotel with exceptional service, hospitality, and room service. The food quality and variety are excellent, and the rooms are spacious and well-maintained. Families are well-catered for with customized baby meals and sterilization facilities. The only drawback is the proximity to the basketball court, which can result in some noise. Nonetheless, I highly recommend this hotel for a luxurious and enjoyable stay in Gangtok. Room Selection Tip: Avoid rooms with a basketball court view at MAYFAIR Spa Resort & Casino in Gangtok for a more enjoyable stay. Opt for rooms with pleasant vistas to enhance your experience and ensure a peaceful atmosphere throughout your luxurious getaway.

We had an excellent stay at Mayfair Gangtok. It is a beautiful hotel with courteous staff and good food. I loved the landscaping and the openness of the property. It looked stunning in the rain and had a lot of natural beauty to explore. I really liked how benches have been placed all along the property for guests to enjoy nature. The hotel emanated calming vibes of the Buddhist culture and offered a wholesome and indulgent experience for us. The restaurant was very nice too. The pool area was superb, surrounded by nature. I had fun playing badminton and basketball in the open courts and table tennis with my son in the spacious recreation room. We would highly recommend this hotel to anyone looking for a peaceful vacation.

It is shocking how people from your operations team can talk to a guest Mr mahapatra from the mayfair gangtok branch because of wrong information provided to us online we made the 31st decembers room bookings with map plans in the month of august NO MENTION OF ANY EXTRA CHARGES and suddenly comes up with 8000/- rs per person either this or no food in the entire resort.....after making all the reservations and flight bookings 21000/- just for one night dinner comes up with no fault of ours after asking for much solutions he gives us a resolution to order ALA CARTE sitting in our room on the new years evening travelling down all the way from calcutta to mayfair resort to celebrate new years without any mention this is what we get on top of this the way he spoke to me today on the most disgusting manner and literally threateme to deny our bookings online i have his call recording i will file a case on the resorts and speciallt this gentleman this is completely unaccepted For misguiding us

Read ths reviews and decided to visit this hotel. Due to some vip movement and event we had to WALK to the main gate from road. There was no staff same guy was manager chef delivery man. The so called VIPs used all the transport from buggy to rooms and didn't care wether you were standing with two kids. All play areas pool facilities were blocked. Room service took 2 hours for 2 dishes. Buggys had to be used as wr were jn a suite that had uphill walking. Placed a tea order at jungle cafe and after 40 mins the manager said sorry pleade go down and the restaurant was closed. Our rooms were so badly cleaned. Outside were never broomed. Thered hardly anything near the hotel. The suite that i was i had a Celeing issue or a hole in the celeing from where insects dropped in all night. After being in Delhi this place looks like a 2 star cottage. Waste of time and money. Spa was also confused with my booking. With kids it was a freaking nightmare.

Don't take room near Casino if u want a good sleep, also view from rooms are not so great while food service ambience is all excellent

The real experience of great luxury. For experience of luxury you must stay once in this property. Located at a very good location as near to the city and other attractions. Food is amazing. They offer in room barbecue with a cook and can be served in the plunge pool inside the room. Staff is amazing and services are very fast. Spa is a must visit. I must say the property is a beautiful small city to live in for leisure in luxury.