Max, The Forum Neighbourhood Mall, Whitefield, Prestige Ozone, Bengaluru, Karnataka 560066
Geo Location
Lat long (12.9595385,77.7486057)
Max - Featured Reviews (656)
A few items are overpriced especially items in the kids section.
The quality of items is good. The kids dress section has a collection. Overall a good shopping experience. Occasional coupons are not much worth since the minimum purchase amount is too high. If you are purchasing for 3-4 kids coupon will be useful.
Pros.
Kids dress collection and its colour
Footwear section
Cons.
Overpriced kids bands, hair clips etc
Kind of felt cheated. I had purchased dresses for 4k and at the counter, the guy who was billing told us about the Trolley offer and told us to purchase for another 1k more so we could avail that offer and he told he will wait. When we purchased for additional 2-2.5k and came back for billing, they told us the that offer got over and there was no trolly left.
Seriously!!! We ended up purchasing for almost 6.5k. Wanted to drop all the I had bought but it was late to go anywhere else so ended up buying all. This is NOT DONE!!!!
No much offer , No discounts even after bought more than Rs12000... totally disappointed..
After bought when checked the price in Online Max, same dress I could see buy one get one free.. so recommend that first check Online Max even if you are at store.
This Max cloth store is in Forum neighbourhood value mall, Whitefield main road.
They have pretty good collections of men, women and kids.
Ground floor has womens collection and first floor has men's and kids collection.
Very bad customer service in max which spoilt the experience of shopping in mall. Such bad In-person experience only force people to go with online shopping.
Here is my story,
I picked two dresses which was under offer board 599.
While billing I noticed that dresses were billed for 699, and I asked then and there very humbly shouldn't it be 599?
Billing person just confused me saying that it is 599 onwards and continued with the billing.
I was not very convinced, hence went back, took the photo of flat 599 and showed again at billing counter hoping this time they will rectify it.
Now billing person took another 20 mins and came back and said that dress was misplaced at wrong counter and offer.
I understand, that is totally possible with one odd dress, but how you can misplace the whole lot of dresses and also it was just placed in the front.
Also how long will you wait or debate for 200 rs and when you are with toddler. I just left by saying u just wasted my 40 mins for this, and please move dresses to proper counter, as others also might face same problem.
He said he already rectified it.
Curious me just glanced that counter if those were removed, No! They are just there but on the lower shelves.
After all this, I really feel that those dresses were under the offer., but billing person just want to avoid correcting the bill. so he just tried to mask by some how convincing( not sure if that will highlight his mistake).
Now one whi is managing Max in neighbourhood mall, instead of replying same thing to all the complaints here. Please work on how you can improve the customer experience.
Giving 2 star instead of 1 because, I really liked the dresses that i chose!
Good collections were available this time with 50% discount on selected items. Max is always known for its quality products at reasonable prices. However I could not find discounts on accessories during this offer.
Superb varieties of men, kids, women and infant material. Quality is excellent in comparison with other brands in the respective cost.
lot of dress varieties, most of the times sales at discounted price. Things to improve, need a cash counter in the ground floor. First floor cash counters are not sufficient to serve all customers especially on weekends.
Max Located in Bengaluru of Bengaluru Urban. The complete address is Max, The Forum Neighbourhood Mall, Whitefield, Prestige Ozone, Bengaluru, Karnataka 560066.
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