Maruti Suzuki Arena (Indus Motors, Kottakkal, Palathara) - Car dealer in Kottakkal, Palathara - Malappuram, India

I recently had my car serviced at Maruthi Suzuki Arena, and I was very impressed with the service. The staff was friendly and helpful, and they went above and beyond to make sure that I was satisfied with the work. I scheduled my appointment online, and it was very easy to do. I was able to choose the date and time that worked best for me. When I arrived at the showroom, I was greeted by a friendly service advisor who checked my car in and explained the work that would be done. The service was completed on time and within budget. The service advisor kept me updated on the progress of the work, and he answered all of my questions thoroughly. When the car was finished, the service advisor took the time to review the work with me and make sure that I was satisfied.

I am sorry to say that the vehicle service area especially body repair section is very bad. The staff are not considering the value and need of the customer. Rude behaviour and they have no basic manners. Never expected such a worst experience.

One of the best Maruti Services in the area....well behaved service advisors...servicing my car since 2007...only problem s the customer lounge it's just like a staffroom , company staffs are there more than customers (most of the time )

My name is Fazil I am a Maruti True Value vehicle user. My vehicle number is KL 18 L 6677 waite zdi swift.. I picked up this vehicle from True Value of Indus Motors, Kottakkall, Malappuram District (Kerala). Jazeel was the executive who sold me the vehicle and he is no longer there. It's been a year since I got my car.. On 26/5/2023, yesterday I went to Kottakkall indus Motors True Value for the service of this vehicle and that's when I came to know that because this vehicle is a 2013 model, it does not have free service. When I said that, I asked a man named Nandu whether the car that I had paid Rs. 5 lakh including finance did not have any service, he replied that we told you to finance and buy the car. Me and my friends didn't get any courtesy. They didn't even get up and give us a chair.. In a bad body manner, they held my car's registration book rolled up in their hands and hit me on my hand. Informing that action should be taken

Very Bad Services and Poor Technical knowledge about Suzuki Automatic vehicle,especially AMT.

All cars in stock, Good service

Without delay the staff attended my Car related issues and rectified the defect . All staff members are very co-operative .

Very very bad costomer service. Very cheating showroom. Very bad and irresponsible manager. No explanation on to face until last delivery. Damage vehicle sales in this showroom