Mapusa Residency - Hotel in Mapusa - North Goa, India

So its not about Mapusa Residency as there are already bad reviews about this hotel Its about Scooty renter adjacent to this hotel They are pure fraud don't take scooty from this rental he is the guy who lives on scamming tourists . Such a disgrace being a goans this guy he owns this cashew shop just adjacent to this Mapusa Residency Took extra money just because my friend didn't make video Tried scamming me but i was cautious as i already made video

I recently had a highly disappointing experience at Mapusa Residency, and I feel compelled to share my thoughts to warn others. To put it simply, the rooms were third class and far from satisfactory. Upon entering the room, I immediately noticed that the fan was not functioning properly. The air circulation was inadequate, leaving the room feeling stuffy and uncomfortable. Despite attempting to adjust the fan settings. This made it extremely difficult to relax or even sit comfortably. Moreover, the bathroom was in an appalling condition. The stench was overpowering, and it was evident that the maintenance and cleanliness standards were lacking. This unpleasant odor made it unbearable to spend any time in the bathroom, let alone use its facilities. To make matters worse, my experience with the hotel staff was equally disappointing. I had booked my stay through MakeMyTrip (MMT) and, unfortunately, my dissatisfaction with the hotel led me to check out within five minutes of checking in. I immediately contacted MMT to request a cancellation and refund through the MMT platform, but my efforts were in vain. The manager of Mapusa Residency proved to be non-responsive and unhelpful, leaving me feeling frustrated and cheated. As a customer, I believe it is essential to receive the service and quality promised during a hotel stay. Mapusa Residency failed to meet even the most basic expectations, from the malfunctioning fan and stinky bathroom to the unresponsiveness of the manager. I strongly advise potential guests to reconsider their choice of accommodation and explore alternatives in the area. Overall, my experience at Mapusa Residency was extremely disappointing, and I regret the decision to stay there. The subpar room conditions, combined with the lack of responsiveness from the management, made it a truly unpleasant stay. I hope that this review serves as a cautionary tale for others, encouraging them to seek better options when visiting the area.

Worst hotel i have ever visited ...no proper service & no prior information will be provided regarding checkin & checkout timing. Receptionist behaviour is bit rude.

No sense of respect and hospitality towards customers, very unhygienic washroom without a door, not recommended at all. Even if they renovate, the staff/owner needs to be changed.

A basic 3 star hotel right by the Mapusa bus stand. They have spacious rooms, water cooler, non AC rooms and do not provide toiletries other than soap and toilet roll. Was a decent stay.

The hotel doesn't have a restaurant or room service. Its mosquito ridden. The Goa Travellers Cafe is a small pathetic outlet in the same building that opens late for limited breakfast, they serve snacks including quality cakes from MarcBrown, the rest is pathetic with unqualified illiterate staff

Worst hotel experience. No proper service. Room has so much lizards.

For meals we had to go to Satyaheera. Had it been at Residency itself, it would have been much better. That is what we were missing.