MANTRA Family Salon & Spa - Beauty Parlour in Thiruvananthapuram - Thiruvananthapuram, India

Comfortable place. Good customer service. The staff are very corporate. Place finding is easy. Parking facility available. Nice makeover.

I visited this Salon after 2 years, to see whether there is any improvement as mentioned in some reviews, since it is located near my house. I was again thoroughly disappointed and had a very bad experience. Some of the positive reviews may be fake. Service quality has further deteriorated, and I wonder how they are able to afford to pay rent for such a big space and provide such low quality service.There are so many better Salons in the neighbourhood, and I will never visit this place again.

My experience was bad. Since there are so many better Salons nearby, I do not recommend visiting this Salon.

I had really bad experience here. I took my 3 year old for hair cut. Inspite of she being most cooperative, she ended up having couple of cuts on her neck. The staff does not have any experience with kids and use trimmer on forehead which is usually never the case given the tender skin of kids. When I complained to the person in reception she coldly said a sorry but hardly did she care. She was just looking at the monitor and gave the bill. I don't even want to talk about the hair cut I had along with which was as pathetic as it can get. I strongly suggest parents with small kids DO NOT take them to this place. I kindly ask the owner to ensure the staff are extremely careful with kids as a small mistake can be very costly when it comes to children. I made such a big mistake by coming to a new place as my regular saloon guy was on leave.

This is the beauty parlour stitching opposite to Bharat bavan. The father include vast area. When compared to other parlours it is expensive. Usually the customer service is average. Usually there are a lot of customers but not much user friendly

I used to get haircut somewhat frequently and I am happy with the salon. Prices are reasonable. Wait time is also less They need some maintenance to be done. In some parts of the parlour is shabby and there was some leakage from one of the air conditioners They have a parking space for few cars. But that shouldn't be an issue as we can park outside the salon if parking is full.

Good work. I am a Regular customer. Also bought a membership card.ask for kassim ali. Best hair artist in town.

So, the services are good!! No doubt in that. The issue is the ma'am sitting in the reception. 1. While trying to book - She said they're busy at xx am, but when I reached there, absolutely no soul there 2. If I'm 5 mins late - She says we waited but didn't see you hence someone else had to take that time 3. If I'm on time - I will have to wait another 20 mins for them to get free Zero when it comes to customer experience. If the owners are seeing this, please do something about it