MakeMyTrip India Private Limited - Travel agency in New Delhi - South East, India

BE CAREFUL !! If you book a outstation cab from MMT company you must take care of these things: 1 Please click a picture of the Kilometer reading in the car's meter and the time in the car's clock before starting the trip. 2. Ask what is the GST charged by company in the advance bill. This is a major flaw in their accounting system. Later on the driver charges you a different amount and this company says they don't show GST in the customer's bill. Company bill is opaque about it. 3. See that the driver follows the route on Google Maps and does not turn anywhere else, otherwise you will pay for the extra kilometers. If you don't do this, their drivers can fool you by showing extra meter reading and ask extra charges. And company will support the driver and not you !! Customers should start moving to other companies like Uber, Rapido, Ola etc.

It was strange, if we book any holiday package from MMT they won't provide detailed invoice so you cannot claim LTA. Beware if you are planning to book a package and also looking for LTA. Read all the terms and conditions before you book a package, no matter how big it is. Later they will say it was already mentioned and signed by you.

They are fake service provider. Today I faced problem. There staff were rude and I don't know how this company is still running. I have a proof of call recording how they easily lied to thier customer. Property owner talked rubbish and abbused me infront of top level managment of mmt staff and they are lying and I face the same problem with the mmt manager staff who clearly told me that we don't do satisfy our client and we listen more to thier property owner. I think deep kalra the founder of the company should take care of their company and take the strict action against there staff they don't know to trust their clients.

I always booked my hotels and flights with mmt. Now for my flight to Vancouver, which mentions everywhere there are no additional charges for change in dates and only 964Rs for cancellation. I am being charged roughly 10k for change of date and 3500Rs for cancellation. Highly unethical and very very slow customer support due to bad system (they are always taking a lot of time and not able to see what i can see currently on the app for some reason)

They are just online trip booking app. No support will be provided after you leave for your trip. MMT executive told me that they have teams in Shimla and will inform if there is any landslides issue and assured me that I can visit there without worry. But they never contacted me for anything. They booked the cab via a third party (Guruji Travels). The driver was from the start trying to scare us how dangerous Shimla is. If you are so scared of hilly regions then why are you driving there. He said Mall road is closed and we can't go there. He took us to Kufri and told us that another cab will take us to the place where there is a temple. The cab we took asked for 1000 Rs. Per person and we spent 3K for traveling to a place where the MMT cab driver could have taken us by himself. I think they have some kind of arrangements over there to loot travellers. On the last day of the trip he was continuously trying to make us stay in Shimla for one more day and was continuously scaring us by telling news stories that this many people died in Solan. These many landslides have happened. He knew these things when he boarded us from the hotel but then he tried to stop us in Shimla and was saying that we should book another hotel. If I had stayed one more day, who know how much money they could have extracted from us. I insisted and we left. There were diversions, but there was a route through which we could leave. I arrived safely at home. But MMT provided the worst experience. Never booking a trip again from MMT. Wished I had checked their rating before booking the trip.

I really loved to visit to Holiday inn agra.i hv ever experienced like that kind of comfort aur lovely and grt service provide.so i suggest if any one is going to agra than plz stay Holiday inn.u really enjoyed that journey .

Really good and smooth experience! What i liked best was that "Aayush" was always available and really helpful in finding us the best package for our Bali trip! Will definitely recommend...

This MMT ir makemytrip called company henceforth kill your trip or their associates who are vendors are swindlers Our holiday to Sikkim and Darjiling was completely mishandled On arrival at bagadodara we made frantic calls to locate their taxi agent We had booked and sent our credentials 3 weeks back they lied and did not make the natula pass impractical planning for visit to Pelling Final coffin to mail there vendor lied and denied us going to tiger hill citing traffic conditions and instead made us come to airport at 830 am for an flight at 130 pm We departed at 5 am for 80 km distance #makemytrip #darjeeling #tourisim #westbengalytourisim