Mahindra Vayalat Automobiles - Car dealer in Ernakulam, Kochi - Ernakulam, India

I had a great experience upon purchase of my car. The sales staff were very courteous .They were very prompt in their dealings right from booking till delivery . No false promises, timely updates regarding my booking . Recommended...update.. Went there for my First free service and also for a factory recall. The service experience matches with my earlier delivery experience. The service people seems to know their stuff and overall satisfied with them. Due to large number of cars coming at a time the place seems busy all the time. Recommend that you go their with prior appointment.

Nice service. Good staffs. No wait. Caring their customers as good as they can. Friendly staff member. Polite, humble and explains each and everything.

On the service time, the vehicle alloy was damaged. Still there is no response from the showroom. They are not picking my calls or not giving any reply to my SMS. They're Reading all the SMS but there is no reply. I will mention the staff names 1) SULFIKKAR VAYALAT Mahindra 2) Sarath ASM VAYALAT Mahindra 3) Nimmy VAYALAT Mahindra

I am very disappointed to say that the commercial vechicle which I was buy worst condition in VAYALAT MAHINDRA ERANKULAM Please consider this as geniune review which I experience from VAYALAT MAHINDRA ERNAKULAM. Not so pleasant experience with the sales team. Bought an Bolero camper from here. They would proactively follow up and give updates till we make the payment. Once after the payment is done by us then they are incredibly slow in responses and give some lame excuses. No one responsible for handing over the vechile No manintance on car always dirty and damaged (Buying new one). All worst thing with customer care which are unapproachable. If any one plan to buy or service a mahindra product kindly avoide Vayalat Mahindra [ my experience pictures during the time of delivery are attached]

Mr. Limosh was assigned as a service advisor. I noticed he was bustling around due to the high volume of cars for servicing, yet he maintained his composure. He attentively listened to my concerns and promptly addressed my case. Upon learning about my long commute, he arranged for a driver. Overall, I am pleased with Limosh's approach, and he can serve as an example for other advisers.

Staff behavior 5/5 Service 5/5 Well maintained showroom and vehicle service area I can recommend this place Very responsible and respectful managing team

Regret putting a 5 star rating before worst ever experience after reporting a complaint to a team including Service General manager, Service manager Senthil and head of service advisors. A good team of people who's taking the advantage of closure of another dealer which helps to maintain flow of cars to achieve their targets which allows them to insult customers at the time of any complaint i suggest management to put a close watch on this people to keep their reputation in business fretanity .

Worst service experience ever. Gave vehicle (XUV700) after major oil and coolant leak was observed. After three weeks vehicle was returned stating issue is resolved only to find out it was not fixed completely. Not to mention that when did return the vehicle, they had somehow managed to damage the actuator of the AC. They are trying to fool the customers by preying on the layman's lack of technical knowledge about cars to avoid servicing or replacing parts under warranty. Apparently oil and coolant leaking into the engin will not damage the engine. Some knowledge. Absolutely disgusting, disappointing, ridiculous behaviour by service centre. Its a shame that the customer has to regularly ask for email updates. This is not cool. Is this the kind of management Mahindra is doing? Disgraceful behavior. Dont take customers for fools. We will go through the proper legal channels, if needed. We have been very cooperative in this whole process, but do not mistake our cooperation to be complacency.